Notices
Hybrid Technology Unique topics related to the 2022 and up NX hybrid drivetrain and other features/options found only on the NX Hybrid models. Please use the main forum for discussion about shared components with other 2nd generation NX models.

NX350h Issues

Thread Tools
 
Search this Thread
 
Old Mar 3, 2022 | 08:35 AM
  #1  
Espresso22's Avatar
Espresso22
Thread Starter
Driver School Candidate
 
Joined: Jan 2022
Posts: 7
Likes: 0
From: CA
Default NX350h Issues

My average MPG is 36.7, which is pretty decent but my gas gauge at full shows only 478 miles to empty.. When I first bought it, the gauge initially showed 520 miles to empty and it just decreased every time I filled up the gas. Mathematically that doesn't make sense... 36.7*14 gallon tank = 513.8 miles per tank.. I just wonder how the system calculates that number. Another issue is wireless charging with iPhone 13 pro. Because the phone has a camera bump, the charging goes in and out it's very annoying and it doesn't work face down either. Has anyone else experienced this?
Reply
Old Mar 3, 2022 | 08:49 AM
  #2  
nx450hfspt's Avatar
nx450hfspt
Driver
 
Joined: Jan 2022
Posts: 78
Likes: 19
From: CA
Default

Originally Posted by Espresso22
Another issue is wireless charging with iPhone 13 pro. Because the phone has a camera bump, the charging goes in and out it's very annoying and it doesn't work face down either. Has anyone else experienced this?
I have the same issue with wireless charging for iPhone 13 pro.
Reply
Old Mar 3, 2022 | 01:15 PM
  #3  
BC310's Avatar
BC310
Driver
Liked
Loved
Community Favorite
 
Joined: Feb 2022
Posts: 98
Likes: 35
From: CA
Default

Originally Posted by Espresso22
My average MPG is 36.7, which is pretty decent but my gas gauge at full shows only 478 miles to empty.. When I first bought it, the gauge initially showed 520 miles to empty and it just decreased every time I filled up the gas. Mathematically that doesn't make sense... 36.7*14 gallon tank = 513.8 miles per tank.. I just wonder how the system calculates that number. Another issue is wireless charging with iPhone 13 pro. Because the phone has a camera bump, the charging goes in and out it's very annoying and it doesn't work face down either. Has anyone else experienced this?
Is the 36.7 calculated by the car or by you? I haven't yet driven a car that I could rely on the stated range. You might try keeping track of the numbers yourself to validate whether the car is accurate. You'll also gain a better sense of how much real range your car gets depending on your specific driving patterns. Just log how many miles each time you refill, and how much gas you put in. It's a bit of work, but it may be worth the knowledge for future planning.
Reply
Old Mar 3, 2022 | 01:29 PM
  #4  
dklanecky1's Avatar
dklanecky1
Intermediate
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2019
Posts: 441
Likes: 147
From: WI
Default

I always thought that a gauge was an estimate, not a precise measurement, at least as implemented in a vehicle which can be operated in an almost endless set of circumstances?
Reply
Old Mar 3, 2022 | 01:33 PM
  #5  
ctripps2k's Avatar
ctripps2k
Pit Crew
 
Joined: Jan 2022
Posts: 139
Likes: 88
From: MS
Default

Has anyone used the assistant, “Hey Lexus?” When using it, whatever you are listening to does not get muted or turned down. It is pretty damn difficult to communicate with her while you were cranking music on your Mark Levinson. You have to turn down your music so you can use the assistant. Also I have not found anywhere where there is a convenient mute.
Reply
Old Mar 3, 2022 | 01:37 PM
  #6  
ctripps2k's Avatar
ctripps2k
Pit Crew
 
Joined: Jan 2022
Posts: 139
Likes: 88
From: MS
Default

Originally Posted by nx450hfspt
I have the same issue with wireless charging for iPhone 13 pro.
ditto on this. I have talk to the service manager about this and he says what needs to be done to provide feedback to Lexus is to fill out what is referred to as a DPR. according to service, the wireless charger is working as advertised. I find that when using it without a case, it will charge. But due to the bump whenever you turn a corner or hit the brakes or takeoff quickly, the phone slides off and does not charge. In my opinion it is a pretty poor design as any iPhone 13 Pro or iPhone 12 pro will have usability problems.
Reply
Old Mar 3, 2022 | 03:10 PM
  #7  
Lexus22563's Avatar
Lexus22563
Intermediate
 
Joined: Dec 2021
Posts: 251
Likes: 94
From: Ma
Default

Originally Posted by Espresso22
My average MPG is 36.7, which is pretty decent but my gas gauge at full shows only 478 miles to empty.. When I first bought it, the gauge initially showed 520 miles to empty and it just decreased every time I filled up the gas. Mathematically that doesn't make sense... 36.7*14 gallon tank = 513.8 miles per tank.. I just wonder how the system calculates that number. Another issue is wireless charging with iPhone 13 pro. Because the phone has a camera bump, the charging goes in and out it's very annoying and it doesn't work face down either. Has anyone else experienced this?
There is an app called FUELLY that is used to accurately track your MPG. Just punch in your odometer miles and amount of gas put in each time you fill up completely. Lots of People use this app especially owners of different models of hybrids. If a bunch of new 350h owners start an account, we will get an idea of what everyone is getting. I will start an account when I get my 350h delivered.

Last edited by Lexus22563; Mar 3, 2022 at 03:13 PM.
Reply
Old Mar 3, 2022 | 07:30 PM
  #8  
Ihave1cat's Avatar
Ihave1cat
Intermediate
 
Joined: Feb 2022
Posts: 256
Likes: 140
From: Ontario
Default

Originally Posted by ctripps2k
ditto on this. I have talk to the service manager about this and he says what needs to be done to provide feedback to Lexus is to fill out what is referred to as a DPR. according to service, the wireless charger is working as advertised. I find that when using it without a case, it will charge. But due to the bump whenever you turn a corner or hit the brakes or takeoff quickly, the phone slides off and does not charge. In my opinion it is a pretty poor design as any iPhone 13 Pro or iPhone 12 pro will have usability problems.
this seems a common complaint and not even one that’s unique to Lexus or the NX. Many cars, including my friends 2022 Honda Civic Touring has the same issue.

it appears that the coil is too small for proper placement, causing the Qi standard to fail the handshake and therefore fail to engage the charging function. (Handshake being part of the protocol for establishing communication)

in any case - this is completely not a solution to this problem, but I’ve seen people use the MagSafe pucks to act as their charger for iPhones.

maybe I’ll 3D print a “template” to hold my iPhone in place while it charges lol.
Reply
Old Mar 6, 2022 | 02:42 PM
  #9  
midcow3's Avatar
midcow3
Pole Position
 
Joined: Aug 2011
Posts: 2,034
Likes: 855
Exclamation Precise

Originally Posted by dklanecky1
I always thought that a gauge was an estimate, not a precise measurement, at least as implemented in a vehicle which can be operated in an almost endless set of circumstances?
It is a precise measurement based on the odometer and the fuel used. The only factor that varies is the HMI . Sometimes the H part varies the fill level and the H is sometimes inaccurate using the fuel hose automatic cutoff/ If was always more precise when they had full service stations and they had fully trained fuel pump operators.

YMMV,
MidCow3
Reply
Old Mar 7, 2022 | 05:31 AM
  #10  
Lexus22563's Avatar
Lexus22563
Intermediate
 
Joined: Dec 2021
Posts: 251
Likes: 94
From: Ma
Default

I use an app called Fuelly to track my MPG. It is exact
Reply
Old Mar 7, 2022 | 07:16 AM
  #11  
midcow3's Avatar
midcow3
Pole Position
 
Joined: Aug 2011
Posts: 2,034
Likes: 855
Post Fuelly is a good tracking program , but requires manual data entry

Originally Posted by Lexus22563
I use an app called Fuelly to track my MPG. It is exact
Fuelly is a good tracking program but requires manual data entry. Fuelly always assumes you fully fill up your gas tank. You manually enter the odometer reading, the gas price and the gallons put in your tank. When you register with Fuelly, you enter the year and model of your car , so Fuelly know you gas tank size.

If you put in accurate data then the calculation is accurate.

Read more about fuelly at : https://www.fuelly.com/ and https://www.fuelly.com/index.php/faq/full

YMMV,
MidCow3


Reply
Old Mar 7, 2022 | 08:41 AM
  #12  
Lexus22563's Avatar
Lexus22563
Intermediate
 
Joined: Dec 2021
Posts: 251
Likes: 94
From: Ma
Default

Midcow , yes this is what I do with my current vehicle and will do it for the 350h when I get it.
Folks can then go to the fuelly website and look for the vehicles they are interested in.
Reply
Old Mar 7, 2022 | 09:05 AM
  #13  
dklanecky1's Avatar
dklanecky1
Intermediate
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2019
Posts: 441
Likes: 147
From: WI
Default

Originally Posted by midcow3
Fuelly is a good tracking program but requires manual data entry. Fuelly always assumes you fully fill up your gas tank. You manually enter the odometer reading, the gas price and the gallons put in your tank. When you register with Fuelly, you enter the year and model of your car , so Fuelly know you gas tank size.

If you put in accurate data then the calculation is accurate.

Read more about fuelly at : https://www.fuelly.com/ and https://www.fuelly.com/index.php/faq/full

YMMV,
MidCow3
I would think that people who use Fuelly are probably the kind of folks who generally are a bit OCD, and probably are very accurate in entering their data. I know I am for certain, and have used it for a bit over three years now.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Hawks88
ES - 1st to 6th Gen (1990-2018)
12
May 2, 2021 11:49 AM
GoHuskers
NX - 1st Gen (2015-2021)
2
Aug 8, 2017 11:59 AM
BLKGX470
GX - 1st Gen (2003-2009)
25
Oct 15, 2006 07:50 PM
diablo1
IS - 2nd Gen (2006-2013)
16
Aug 28, 2006 02:35 PM
bwineland
LX - 1st and 2nd Gen (1996-2007)
1
Mar 7, 2002 07:22 AM




All times are GMT -7. The time now is 12:30 AM.