So, very impressed with the ES300h, I’ve had mine since mid September, however on the memory seat function, the tilt and slide steering wheel positions are held in memory, but the seat itself is not retained in the memory. The smart entry and exit works fine, but when setting seat positions and pressing set and 1, 2 or 3 the seat isn’t held in memory. Has anyone else had this issue? I hadn’t read the book until today and thought it was something to do with having both a card key and car key on meat the same time, having left one of the keys indoors, this hasn’t resolved the issue either. A minor niggle so far, but something I’d rather have a bash at sorting before going back to Lexus as I don’t know if I am missing something obvious.

 

Are you saying you married each fob to a memory position and the seat doesn't remember that or did you just set a memory position and when you press 1, 2 or 3, the seat doesn't go into the position that was memorized? Mine works flawlessly on both my ES and my wifes RX.

 

I cancelled all entries as the manual says if more than 1 key is present, it won’t store into memory correctly. I have entered the car with just the card key and set position 1 and position 2 however the seat does not move in any memory position but the steering wheel does move.

 

Does the seat move if you select the proper memory position button on the door?

 

No, just the steering column moves

 

Time to head to the dealer. Sounds like a malfunction for sure.

 

Mine has the same issue. In my opinion you are not doing anything wrong. A fabulous car but one of the many quirks the of the electronics.

 

I would say it's a malfunction and not a quirk.

 

This exact thing happened with my folk's new 2019 RAV4. My dad called the dealer service department and they instructed him to stop by sometime, without an appointment, as it was a 5 minutes fix. He took it in and I'm not sure what steps the tech did, but the tech told him the system just had to be initialized. After that, it has worked fine.