Notices
Hybrid Technology Unique topics related to the 2004 -2009 RX400H model hybrid drivetrain and other features/options found only on the RX400H. Please use the main forum for discussion about shared components with other second generation RX models.

Got Keyed

Thread Tools
 
Search this Thread
 
Old Oct 30, 2011 | 08:44 PM
  #1  
Weighit's Avatar
Weighit
Thread Starter
Driver
 
Joined: Mar 2011
Posts: 168
Likes: 10
From: Prescott,Arizona
Default Got Keyed

Had some low life run a key down both sides and across the hood and headlights. Have an appointment tomorrow with the insurance adjuster to have a look and give me his estimate. Think I will take it to the dealers shop thinking they have a better handle on the car and paint. Wish me luck
Reply
Old Oct 30, 2011 | 09:09 PM
  #2  
RoverBoi88's Avatar
RoverBoi88
Pole Position
 
Joined: Oct 2011
Posts: 243
Likes: 0
From: 太古香港;CA-Norcal
Default

Originally Posted by Weighit
Had some low life run a key down both sides and across the hood and headlights. Have an appointment tomorrow with the insurance adjuster to have a look and give me his estimate. Think I will take it to the dealers shop thinking they have a better handle on the car and paint. Wish me luck
good luck sir! very unfortunate to have to see an rx out of commission for dumb stuff like that. be prepared that this aint gonna be cheap to fix!
Reply
Old Oct 31, 2011 | 12:32 AM
  #3  
Howiefied's Avatar
Howiefied
Intermediate
15 Year Member
Photogenic
 
Joined: Jan 2010
Posts: 294
Likes: 5
From: South Australia
Default

Sorry to hear buddy. Has it gone down to bare metal?
Reply
Old Oct 31, 2011 | 01:31 AM
  #4  
Sango's Avatar
Sango
Pole Position
15 Year Member
Photogenic
Photoriffic
Shutterbug
iTrader: (10)
 
Joined: Sep 2010
Posts: 3,382
Likes: 8
From: Vancouver, BC / Seattle, WA
Default

Wasn't done because of improper parking?

The dealer doesn't have their own paint shop but they should have a list of shops which they recommend to do the painting. As you may know, the paint shop's paint will be like factory but will not be the same as factory (ie. paint thickness, formula). This is due to the fact that the factory paint itself is done by a robot, and a body shop does it by hand.

Once factory paint is compromised, it will never be the same.
Reply
Old Oct 31, 2011 | 07:20 AM
  #5  
Weighit's Avatar
Weighit
Thread Starter
Driver
 
Joined: Mar 2011
Posts: 168
Likes: 10
From: Prescott,Arizona
Default

No improper parking, actually went to a storage auction and parked in a mall parking lot next door, straight as an arrow in my spot, might have been someone upset with my bidding? or just the luck of the draw. The police officer that took the report said just 2 months ago in the same lot his 2011 SS Camaro got keyed, so he understood my frustration with the incident. Will see the adjuster today and then go visit a couple of high end shops about 45 miles north of me, in the big city. The dealer uses one shop, they responded to my question last night(Sunday) and the BMW/Mercedes shop uses another shop not too far away from the Lexus used shop. I will drive to them both, talk and get the tour to see which one I feel best with.
Reply
Old Oct 31, 2011 | 09:33 AM
  #6  
Sango's Avatar
Sango
Pole Position
15 Year Member
Photogenic
Photoriffic
Shutterbug
iTrader: (10)
 
Joined: Sep 2010
Posts: 3,382
Likes: 8
From: Vancouver, BC / Seattle, WA
Default

Yeah hopefully your car will be back looking all new and good again. It's unfortunate people do these to such nice luxury vehicles.
Reply
Old Oct 31, 2011 | 05:34 PM
  #7  
Weighit's Avatar
Weighit
Thread Starter
Driver
 
Joined: Mar 2011
Posts: 168
Likes: 10
From: Prescott,Arizona
Default

Adjuster estimate $5,800, shop said it will likely be another grand by the time they are done...but they will argue with the adjuster and not bother me for more.. about 2 weeks till they get it done I* asked to the return of the two front headlight units as they are just scratched and still very usable. They are about $1,100 each without the bulbs I'm told.
Reply
Old Oct 31, 2011 | 05:44 PM
  #8  
Howiefied's Avatar
Howiefied
Intermediate
15 Year Member
Photogenic
 
Joined: Jan 2010
Posts: 294
Likes: 5
From: South Australia
Default

How many panels are we talking here? Do you have a pic? Sounds a little over the top to me.
Reply
Old Oct 31, 2011 | 07:26 PM
  #9  
Weighit's Avatar
Weighit
Thread Starter
Driver
 
Joined: Mar 2011
Posts: 168
Likes: 10
From: Prescott,Arizona
Default

Hood, complete left and right sides to the tail lights. They are pulling door handles, 1/4 glasses, roof rack, replacing door side moldings, pulling the Rolex moldings, rocker panel moldings, front and rear bumpers. They are going to paint the area above the doors as it has no where to break the paint, so looking from the side, everything you see will be repainted, both sides. I have to cough up $200 to fix the stone chips in the hood and lower below the headlight areas front fenders that is not part of the insurance repairs even though they are getting paid for the repaint. I see their point about the stone chips and agreed to pay as I want it to look like new. One day to take apart, one day to put together, about 7 to 10 days to get through the paint shop.
Reply
Old Oct 31, 2011 | 07:41 PM
  #10  
Howiefied's Avatar
Howiefied
Intermediate
15 Year Member
Photogenic
 
Joined: Jan 2010
Posts: 294
Likes: 5
From: South Australia
Default

ouch! That's pretty nasty. You covered by insurance?
Reply
Old Oct 31, 2011 | 08:37 PM
  #11  
Weighit's Avatar
Weighit
Thread Starter
Driver
 
Joined: Mar 2011
Posts: 168
Likes: 10
From: Prescott,Arizona
Default

Yea, $500 deductible
Reply
Old Nov 1, 2011 | 01:41 AM
  #12  
RoverBoi88's Avatar
RoverBoi88
Pole Position
 
Joined: Oct 2011
Posts: 243
Likes: 0
From: 太古香港;CA-Norcal
Default

well for the stone chips... there is a insurance claim on that too... stone chips are considered road vandalism to the vehicle. can be claimed.... after you get the car all repainted and stuff... maybe you wanna look into getting a clear bra done to prevent stone chips from coming back
Reply
Old Nov 8, 2011 | 02:21 PM
  #13  
Weighit's Avatar
Weighit
Thread Starter
Driver
 
Joined: Mar 2011
Posts: 168
Likes: 10
From: Prescott,Arizona
Default

Got to see the vehicle yesterday, looks pretty good all taken apart. Bumpers off, headlights and grill off, all door panels off, mirrors & door handles removed. The moldings on the doors pulled and will be replaced with new as they are not reusable according to the shop. The moldings at the base of the door glass are also pulled and one will be replaced as it came off bent. The 1/4 glass on both sides pulled as well as the entire roof rack. The scratches were totally sanded and primed, actually the painter fellow was water sanding and block sanding smooth the entire primed areas. I asked the service rep about a small chip I had in the windshield and he suggested rather than have it fixed with a chip repair (i had other chips too from the Arizona desert sand storms) I contact the insurance company and have it replaced before they paint the vehicle. No sense having a glass guy leaning and resting on the freshly painted panels. So today a new glass is to be installed. I looked at some of the almost finished work in the shop and their paint work was dead nuts right on for color match, I think I will be a happy guy in another week or so when the car will be done. I will post the final cost when the job is done, but it looks like a small bit under 7 grand without the windshield.
Reply
Old Nov 17, 2011 | 03:39 PM
  #14  
Weighit's Avatar
Weighit
Thread Starter
Driver
 
Joined: Mar 2011
Posts: 168
Likes: 10
From: Prescott,Arizona
Default

Got the car back today, 17 days in the shop, you would never know they painted it. Awesome job and clean too. I looked for over-spray anywhere, not a drop. Everything works, I did have them slightly adjust the wiper arms a bit higher than they set them, but otherwise great job. Total bill without painting the roof, bumpers or tail gate, $6925.00. That included the parts such as door mldgs and grill plus the two front headlight housings. This is a shop that not only does fantastic work but knows how to keep a customer happy by doing what they said they would..It is a Penske shop.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
xXchrisSC
Florida Lexus Club
13
Sep 2, 2012 04:14 PM
istarzan
Southeast
2
Aug 7, 2011 11:12 AM
Classified
Florida Lexus Club
1
Sep 24, 2008 08:10 PM
Neofate
Automotive Care & Detailing
18
Mar 21, 2008 09:32 PM




All times are GMT -7. The time now is 01:20 AM.