#Windshield questions, repairs, replacements
Thread Starter
Driver School Candidate
Joined: Aug 2010
Posts: 32
Likes: 0
From: MD
#Windshield questions, repairs, replacements
Have only owned my GX for two weeks and I took a rock yesterday on top of windshield edge and roof. Windshield needs replaced and two nice rock chips already...Safelite is having difficulty getting a new one. I was told it would have to come from a Lexus dealer. Anyone had one replaced?
Have only owned my GX for two weeks and I took a rock yesterday on top of windshield edge and roof. Windshield needs replaced and two nice rock chips already...Safelite is having difficulty getting a new one. I was told it would have to come from a Lexus dealer. Anyone had one replaced?
Driver School Candidate
Joined: Aug 2010
Posts: 3
Likes: 1
From: TX
On any Lexus vehicle, I would ALWAYS recommend getting the glass from the dealer, especially since almost all insurance companies have a very small "glass deductible", and generally don't count glass claims against you.
When you bought that Lexus, you paid more than someone who bought a Chevy or a Toyota, etc., and there's a lot of reasons. One of the luxury features you may not have noticed was UV-reducing glass. I never can remember the exact numbers on each separate piece of glass (I can look them up in some Lexus NCF books at home), but the different pieces of glass in your car block UV-A and UV-B radiation from 30-100%. This is one of the reasons you will find most 10-15 year old Lexus cars have good-looking interiors, as the leather and plastic hasn't been dried-out and cracked by the sun's UV rays.
Also, you didn't mention your year, but I'll assume your GX likely has auto wipers. Most all rain sensor issues seen at the dealership are related to aftermarket glass installation.
Replacing you glass with anything other than original Lexus glass is basically the same as buying a $400 dollar pair of good polarized sunglasses, then replacing the lenses with some out of a $5 pair of drug store shades.
When you bought that Lexus, you paid more than someone who bought a Chevy or a Toyota, etc., and there's a lot of reasons. One of the luxury features you may not have noticed was UV-reducing glass. I never can remember the exact numbers on each separate piece of glass (I can look them up in some Lexus NCF books at home), but the different pieces of glass in your car block UV-A and UV-B radiation from 30-100%. This is one of the reasons you will find most 10-15 year old Lexus cars have good-looking interiors, as the leather and plastic hasn't been dried-out and cracked by the sun's UV rays.
Also, you didn't mention your year, but I'll assume your GX likely has auto wipers. Most all rain sensor issues seen at the dealership are related to aftermarket glass installation.
Replacing you glass with anything other than original Lexus glass is basically the same as buying a $400 dollar pair of good polarized sunglasses, then replacing the lenses with some out of a $5 pair of drug store shades.
Intermediate
Joined: Jul 2009
Posts: 294
Likes: 1
From: BC
I don't know about the US, but I only pay $25 deductible, and the insurance company will take care of the rest. Because almost everything is cheaper in America than in Canada, I would assume the deductible your insurance company charge would be around the same as what I pay, or maybe even lower.
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I am with StateFarm in NC and they no longer have glass coverage and it goes against regular deductible. Previously if you had a rock chip, those were repaired free of charge. It is no longer a case (maybe just in NC???). The good times are over.
Racer
Joined: Apr 2010
Posts: 1,759
Likes: 35
From: Pennsylvania
Pole Position
Joined: Jul 2001
Posts: 340
Likes: 0
From: NYC
I have State Farm in NY and full glass coverage with no deductible. In fact I have just replaced my windshield in the Gen 1 GX twice in the last 6 weeks with Lexus glass for no out of pocket. NOw if I could just stay out of the way of the gravel trucks...
Rookie
Joined: Oct 2010
Posts: 55
Likes: 0
From: LA
Windshield Cracks
Has anyone else experienced rock cracks in the windshield? I just had my second one and am thankful I did not pay the $1300 to replace it the first time but had a local stop-a-crack fill it in. They both are up high in the area of my tint strip and began to run the same day because of the heat in the south. They are not noticeable because of the tint strip but I hate to know they are there. Also found out why the windshield is so dang expensive even with a discount. There is some film that is like rain-x already on the glass and it is a dealer only purchase. The first one happened while driving around 30mph. Is this a problem anyone else has experienced?
Pole Position
Joined: Aug 2007
Posts: 265
Likes: 6
From: NY
This was very common on the GX470, due to "soft glass" and the angle of the windshield. I believe the same glass and angle is used on the GX460, so I expect the same results. I had the windshield replaced 3 times in 4 years, first with an OEM Lexus one (1 year into a lease), that lasted 6 months, then with the aftermarket ones that lasted about a year each. It's good to have glass insurance for this vehicle. Chances are you will be replacing glass often. Search first gen thread for aftermarket windshield recommendations. Wait until your glass cracks when it affects your sight, or if you can't pass inspection and then replace it.