I loose navigation location in my 2011 with a battery disconnect . Need to set it back to your area. I think it defaults to north east in my GX.

 

I thought this was just my IS 250 going crazy! It was a horrible drive to work this morning in silence with that same loop replaying and replaying and replaying...Glad its not just me.

 

Battery disconnect seems to have resolved it for me as well.
Seemed normal on the ride to work this morning....

 

Has Lexus officially confirmed that the battery disconnect will fix this permanently? I only want to have to deal with disconnecting it once.

 

just amazed all lexus vehicles affected by this. I guess all lexus vehicles still connected to lexus central.

Same thing happened to me yesterday.
Also, my bluetooth was cutting in and out few days ago.
Radio has defenitely been acting up for last week.
Looks like a quick search shows many lexus models affected by this

 

FROM LEXUS CORPORATE:

Errant data broadcast by our traffic and weather data service provider was not handled as expected by the microcomputer in the vehicle navigation head unit (center display) of 2014-16 model year Lexus vehicles. In some situations, this issue can cause the head unit restart repeatedly, affecting operation of the navigation system (if equipped), audio and climate control features. The data suspected to be the source of the error was corrected last night.

The correction is a forced reset and clearing of the errant data from the system. Disconnecting the vehicle 12V battery for at least 5 minutes and then re-connecting the battery completes this reset.

Lexus owners experiencing these issues should visit their dealer for a complimentary system reset and a confirmation of the system

Thank you for your patience and on-going support.

 

Thanks for posting. Out of curiosity, where did you see this? The silence from Lexus on this has been deafening.

 

I work for Lexus.

 

Then your voice has been the loudest I have heard so far!

 

Sorry to hear this affecting the newer Lexus models. Situations like this makes me more weary of vehicles overstaurated with technology. At least this didn't effect the drivability of the vehicle, and the cause and effect was quickly discovered, but still frustrating nevertheless.

 

Since the company has the solution for this matter, should we drive to the dealer or fix by ourselves? Any suggestions?

 

Amazing it can effect so many cars. Big brother is watching us

 

Mine was stuck in this mode and happened to be near the dealer this afternoon. Took me right in and did the reset. Did not lose any settings. Got myself a free snack and water, took about 20 minutes from drop-off to pickup. Radio did not work that was the most irritating during the drive.

 

I just completed this forced reset in my 2015 GS350. The only tool used was a 10mm box-end wrench to disconnect the neg terminal from the battery.

I did the forced reset in my garage and normal operation wasn't working when I started my car. That may have been due to a weak satellite signal, so I backed-out onto the apron and shut it totally down. When I restarted it, normal navigation - and other functions such as the radio - were restored.

Hope this helps!

 

Thanks for posting this!