For the dash - you can cover it up with a dash-mat, live with it, or spend the $$$$ to replace it yourself. Something to check though is ask the previous owner's dealer if the VIN was on their replacement list. It's taken Lexus quite a while to produce replacement dashboards so there's a small chance it's still on the list and might be eligible.

For the DVD unit - did you run the diagnostics? (Search here for the instructions). If the cover was left open, it might be just full of dust.

If you want to replace the entire touch-screen unit, some people have been able to use Chinese Android-tablet-based units. Do a search.

The rear height, with airbags, should be around 21.75" measured from the center of the wheel hub to the fender lip with the height control in N (fronts are 20"). The design of the GX does have the rear visually higher than the fronts.

Chip H>

Prior experience with mats (not on the GX) ... you want them to get warm so they'll soften and better conform to the curves of the dash. Right out of the box there'll be major wrinkles in it. So far as overall looks - too subjective to give an opinion as to what brand to buy, but I think it'll look better than the spiderweb of cracks in the dash.

Chip H.

Has anyone tried one of these? Coverlay

I was going to this to my RX but ended up just buying a dash mat...

This thread just brought back a very bad experience I had with Lexus of Englewood N.J. brought my GX in the end of may 2017 for a side airbag recall and for the dash to be replaced as there were cracks in it and was still covered under the warranty enhancement. The rep said no problem and you'll get a call from us in four of five months when it comes in. Needless to say that call never came and when I contacted them the rep he denied any knowledge of the conversation and corporate was zero help, They basically contacted the dealer and it was just my word against theirs. My bad for being too trusting and for not getting something in writing. I'm still fuming over this incident. That coverlay looks pretty interesting though

Example,

My dash is cracked and the dealership is not helpful in answering if this car was on the list. There are service records up to a few months ago and it was meticulously maintained. My question is this - these new dashboards being installed - did they correct the flaw in materials? I have no issue buying the dash from a dealership and installing it myself if the issue was resolved. Otherwise, I can save 500$ and purchase a salvaged dash if the new ones are going to crack anyway. Not too happy with Lexus. Melting/cracking/offgassing dashboards have been a problem on this vehicle since day one. The warranty period should extend indefinitely to anyone with this issue. Spare me the "10 year old vehicle what do you expect" argument.

Your question is totally valid if you're going to keep it for 10+ years. Most (nearly everyone) will have traded it before that time, though.

If you buy a salvage dash, it's manufacture date was 8+ years ago and so it will have been made with the original materials. I would expect it to start cracking soon.

Personally, I'm very happy that Lexus extended the warranty on the dash. Any other car maker would have told owners of 10 year old vehicles to go jump.

Chip H.