My Dashboard is Cracking
Driver School Candidate
Joined: Aug 2013
Posts: 3
Likes: 0
From: florida
Have a 2006 RX330 with all kinds of crazy cracking. Lexus of Orlando wants to charge
$ 2200.00 for the repair. No one in the central FL area can fix because of the type of dash
"Cold Process" for repair. Want to keep this vehicle for a while (90K mi). It's been a great car!
Have no idea where to go?
Apopka32712
Driver School Candidate
Joined: Aug 2013
Posts: 3
Likes: 0
From: florida
I live in Apopka and have an 06 RX330 with a cracked dash.
I have gotten nowhere with Lexus (or Lexus of Orlando).
We should not have this kind of problem with a premium vehicle.
Unfortunately, the dash is recycled Chinese made crap.
Perhaps we should organize this into a class action lawsuit?
I have gotten nowhere with Lexus (or Lexus of Orlando).
We should not have this kind of problem with a premium vehicle.
Unfortunately, the dash is recycled Chinese made crap.
Perhaps we should organize this into a class action lawsuit?
Driver School Candidate
Joined: Aug 2013
Posts: 3
Likes: 0
From: AL
Class Action Suit, ALL THE WAY!!! Same story as most everyone. 2005 RX330, cracking and big chunks missing. Looks soooooooo bad! Embarrassed for people to ride with me and to pull up at a traffic light! HATE IT!!! LEXUS will not help in Alabama.
Driver School Candidate
Joined: Aug 2013
Posts: 1
Likes: 0
From: GA
I, too, have a 2006 RX330 and the dash looks like a cracked egg!! Large cracks around the a/c vents & along the edge. Small hairline cracks all over the main dash & it seems to be getting worse. The vehicle is kept in a garage and treated with leather conditioner but it is doing nothing to stop the progression of the cracking. Love the car but this would make be reconsider Lexus next time.
Driver School Candidate
Joined: Sep 2013
Posts: 4
Likes: 0
From: TX
Crack Dash 2004 GX470
Add me to the list of Crack Dash. MIne is a on the main console. First I thought someone drew a line with a black pin. After reading this , looks like I'm gonna have to live with it. Love this car and plan to keep it forever til the wheels fall off.. in this case Til the Dash falls off
Driver School Candidate
Joined: Jun 2013
Posts: 2
Likes: 0
From: rivers
What actually is the response of the manufacturers to this factory fault that is rampart?. It is disgusting. As responsible manufacturers of such hybrid car it is high time they came up with a solution.
Lexus Champion
Joined: Mar 2012
Posts: 1,812
Likes: 14
From: ★ᚱᚱ²²★
My wifes BMW was out of warranty for several years but they offered to fix it through a goodwill warranty. Too bad Toyota / Lexus won't step up to the plate and offer the same goodwill warranty because it's obvious certain dashes are defective.
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Driver School Candidate
Joined: Jul 2013
Posts: 11
Likes: 1
From: FL
Get one of those dash mats if all else fails. At least it'll look better than a bunch of cracks. I may get a dash mat to keep mine from cracking. http://www.autoanything.com/dash-mats/20A10025A1.aspx
Driver School Candidate
Joined: Jul 2013
Posts: 11
Likes: 1
From: FL
I, too, have a 2006 RX330 and the dash looks like a cracked egg!! Large cracks around the a/c vents & along the edge. Small hairline cracks all over the main dash & it seems to be getting worse. The vehicle is kept in a garage and treated with leather conditioner but it is doing nothing to stop the progression of the cracking. Love the car but this would make be reconsider Lexus next time.
Driver School Candidate
Joined: Jul 2013
Posts: 11
Likes: 1
From: FL
I am the second owner of the car, and just a couple of month after buying the car form a private owner, the cracks started to show up. And now its falling off.
- To me, its not a matter of warranty, second ownership, or not servicing at a dealer... the point is that Lexus used a CRAP material to cover the dash board on that period of time, and THEY should take responsibility for it. This is not a $5,000.00 car, but rather a $50,000.00 PLUS car!
Driver School Candidate
Joined: Jul 2013
Posts: 11
Likes: 1
From: FL
Yesterday I noticed a very small crack on my dash. After a closer inspection, I found several more. I've read a good bit about the issue online.
At this point it's not bad, but I know what's coming. The GX is still covered under the CPO warranty until June of 2012, but a quick read shows it is not covered.
I'm not sure what to do at this point. It only has 72K on it and it is in great shape otherwise. Things like this really stress me out, and my first thought is trade it in as used GX prices are pretty high right now. Because I take clients in my GX, I can't let the cracks get out of hand without fixing it.
I've read where servicing history may come into play, and I use my local Toyota dealer instead of Lexus. I bought the vehicle out of town, so I may check with the selling dealer too.
At this point it's not bad, but I know what's coming. The GX is still covered under the CPO warranty until June of 2012, but a quick read shows it is not covered.
I'm not sure what to do at this point. It only has 72K on it and it is in great shape otherwise. Things like this really stress me out, and my first thought is trade it in as used GX prices are pretty high right now. Because I take clients in my GX, I can't let the cracks get out of hand without fixing it.
I've read where servicing history may come into play, and I use my local Toyota dealer instead of Lexus. I bought the vehicle out of town, so I may check with the selling dealer too.
The West Kendall Dealership charged me $3000.00 to replace it, parts and labor!
Driver School Candidate
Joined: Jul 2013
Posts: 11
Likes: 1
From: FL
Have a 2006 RX330 with all kinds of crazy cracking. Lexus of Orlando wants to charge
$ 2200.00 for the repair. No one in the central FL area can fix because of the type of dash
"Cold Process" for repair. Want to keep this vehicle for a while (90K mi). It's been a great car!
Have no idea where to go?
Apopka32712
$ 2200.00 for the repair. No one in the central FL area can fix because of the type of dash
"Cold Process" for repair. Want to keep this vehicle for a while (90K mi). It's been a great car!
Have no idea where to go?
Apopka32712
I want to sell my 80K mile Lexus, but been unable because of this problem
Driver School Candidate
Joined: Jul 2013
Posts: 11
Likes: 1
From: FL
Pay to have it replaced unless under warranty. If you have a good relationship w/ your dealer maybe they'll make a deal with you but the best I've heard was 20%.
My wifes BMW was out of warranty for several years but they offered to fix it through a goodwill warranty. Too bad Toyota / Lexus won't step up to the plate and offer the same goodwill warranty because it's obvious certain dashes are defective.
My wifes BMW was out of warranty for several years but they offered to fix it through a goodwill warranty. Too bad Toyota / Lexus won't step up to the plate and offer the same goodwill warranty because it's obvious certain dashes are defective.
My Lexus had only 65K miles when it started to crack and fall apart!