My Dashboard is Cracking
Pit Crew
Joined: Jun 2002
Posts: 128
Likes: 12
From: California
My Gx470 dashboard got replaced this weekend under this warranty. And yes you have to be on a list. My service advisor called me last week that there were finally in. Dashboard is brand spanking new and they did an excellent job in getting the old one out and the new one in. Color matching was perfect. You cant tell anymore that my Gx has a replacement. Happy camper.
Rookie
Joined: Aug 2015
Posts: 32
Likes: 4
From: Nm
My Gx470 dashboard got replaced this weekend under this warranty. And yes you have to be on a list. My service advisor called me last week that there were finally in. Dashboard is brand spanking new and they did an excellent job in getting the old one out and the new one in. Color matching was perfect. You cant tell anymore that my Gx has a replacement. Happy camper.
I've been waiting a couple of months and the dealer says they still haven't gotten it in
Lead Lap
Joined: Feb 2014
Posts: 3,651
Likes: 816
From: NC
It likely depends on how many people are ahead of you on the dealer's list, and how many they get delivered to them each month.
I would just call and ask how far away from the top of the list you are.
Chip H.
I would just call and ask how far away from the top of the list you are.
Chip H.
Driver School Candidate
Joined: Nov 2015
Posts: 21
Likes: 0
From: CA
Went to Lexus 11/21/15, showed them the dash on the 04 GX, and was informed that a new replacement dash is on order. Don't know when it will arrive but I'm on the list. Kudos to Toyota for doing this.
Foot long crack above the glove box and a foot long crack along the "brow" over the instrument panel.
Foot long crack above the glove box and a foot long crack along the "brow" over the instrument panel.
ClubLexus Stories
Celebrating Lexus & Toyota from Around the Globe
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!
Michael S. Palmer
10 Best Lexus Models No One Remembers
Joe Kucinski
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing
Michael S. Palmer
Top 10 Lexus & Toyotas to Drive Before You Die!
Joe Kucinski
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation
Joe Kucinski
Lexus LC500 Convertible Auction: A Preview of Rising Values?
Brett Foote
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler
Michael S. Palmer
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)
Joe Kucinski
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!
Brett Foote
Pit Crew
Joined: Jun 2002
Posts: 128
Likes: 12
From: California
Mine was on order for about 2.5 months. I kept emailing my service advisor to remind them. They told me they dont get a lot (meaning replacements) but they do arrive
Driver
Joined: Mar 2008
Posts: 132
Likes: 0
From: Sunshine State
I received the letter in the mail about 2 weeks ago saying everything is a go for extended warranty replacement. I finally had a chance to call the dealer the other day and he put me on the list and told me 2-6 months wait.
Driver School Candidate
Joined: Aug 2012
Posts: 6
Likes: 0
From: Washington
I bought a used 2004 gx470 seven years ago. Lexus sent me the extended warranty a year ago. I went into my dealer, Bellevue Lexus with the warranty. I went in immediately and was told there were no dashes to be had. I went back 7 months later. they took photos and my Vin number and ordered the new dash. It took 6 weeks to get the dash and a day to install. Looks beautiful. Wish they would do an extended warranty on the clunk/lurch drive train issue. Paying for that fix tomorrow.
Driver School Candidate
Joined: Feb 2016
Posts: 6
Likes: 0
From: OH
I bought a used 2004 gx470 seven years ago. Lexus sent me the extended warranty a year ago. I went into my dealer, Bellevue Lexus with the warranty. I went in immediately and was told there were no dashes to be had. I went back 7 months later. they took photos and my Vin number and ordered the new dash. It took 6 weeks to get the dash and a day to install. Looks beautiful. Wish they would do an extended warranty on the clunk/lurch drive train issue. Paying for that fix tomorrow.
Instructor
Joined: Aug 2004
Posts: 813
Likes: 76
From: Arizona
Hello- first post here... I purchased a 2005 GX 470 about a month ago and it has a crack above the dash (approx 10"-12") and on the crown to the left of the steering wheel. If I took this to my local Lexus dealer, do you think I have a shot at a replacement dash? Thanks!
Driver School Candidate
Joined: Feb 2016
Posts: 6
Likes: 0
From: OH
Just wanted to report that I contacted Lexus....they took my VIN and advised me that my 2005 GX470 qualified for a new dash. I was also advised that there was an outstanding recall for side curtain airbags that will be replaced.
I took the vehicle to Akron-Canton Lexus the next day and they did the required inspection and put me on 'the list'. Hopefully, the dash and airbags will get taken care of shortly. First class people at A-C Lexus btw.
It's the power of the blog that got me this critical information so soon after joining. Thank you all for the information on this thread!! Now I just need to track down a thread for my 'clunking' rear brakes!!
I took the vehicle to Akron-Canton Lexus the next day and they did the required inspection and put me on 'the list'. Hopefully, the dash and airbags will get taken care of shortly. First class people at A-C Lexus btw.
It's the power of the blog that got me this critical information so soon after joining. Thank you all for the information on this thread!! Now I just need to track down a thread for my 'clunking' rear brakes!!