GS - 4th Gen (2013-2020) Discussion about the 2013 and up GS models

Lexus Enform is a piece of crap

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Old 05-03-17, 08:08 AM
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57Strat777
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Default Lexus Enform is a piece of crap

Been trying for 4 months to get this POS app to work with no luck. It is like a group of drunken teenagers programmed the app and the webpage. Lexus should be embarrassed for releasing this garbage.

Last edited by 57Strat777; 05-03-17 at 08:13 AM.
Old 05-03-17, 09:59 AM
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tc1728
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worked well for me during my free trial, user error maybe???
Old 05-03-17, 10:04 AM
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korupted
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Agreed! I signed up 3 weeks ago and still have issues syncing up with my vehicle. I called them to complain and they still haven't replied back.
Old 05-03-17, 10:14 AM
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iownags
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Same here. The app has never worked right since I got my 2016. Sometimes it won't connect, sometimes it won't log in, sometimes it just will not work at all. I've given up on it.
Old 05-03-17, 10:36 AM
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JRBZ
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I was looking to sign up for it in my new 13 ES300h, but this scares me
Old 05-03-17, 10:41 AM
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bigblack06
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Used it once when I first got a 13 GS when I got my 14 I never used it I always found it to be slow, so never used it.
Old 05-03-17, 11:22 AM
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MustangSal
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There was this one recent update that took it offline for a little while and it has a residual service flag, but still works a-ok for me. Owned it little while now and haven't had any issues with Enform. If you have terrible cell phone service, you're going to have terrible Enform service.
Old 05-03-17, 02:01 PM
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teezee1000
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It worked well for me when I had it active. I never had any sync issues at all
Old 05-03-17, 02:32 PM
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JDR76
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I've used it every day for nearly 4 years without any major issues.
Old 05-03-17, 04:51 PM
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homeboyv
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Hated it from day 1 and never used it. Just play whatever you want from your phone through Bluetooth.
Old 05-03-17, 04:54 PM
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ChronoR
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Originally Posted by homeboyv
Hated it from day 1 and never used it. Just play whatever you want from your phone through Bluetooth.
Pretty much what I do. Music over BT and maps on my phone display. I have a magnetic mount for my phone that goes into the vent so I barely even have to think about putting my phone on it when I get in the car. It's as naturally as just setting the phone down.
Old 05-03-17, 05:38 PM
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yardie876
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I've also found Enform too frustrating to use so I stream through BT. One great feature though (and available without a subscription!) is the ability to send addresses to the car through Enform. It's great searching for an address before I get to the car and pulling it up without having to fumble around trying to input it with the mouse or voice control.
Old 05-04-17, 08:25 AM
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super_cjc
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My Lexus Enform App (Android) can only do find vehicle, check vehicle status, lock/unlock vehicle and startup engine. I don't know it could play music. Does Enform (Apple) have more features?
Old 05-04-17, 08:28 AM
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NickL
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Never bother with mine.
Old 05-04-17, 08:43 AM
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frazierwa
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The app seems like it has been in 'beta' for years. Frankly, I find it insulting that they don't include the subscription in the price of the car. Many devices you buy for a fraction of the price include some sort of Internet connection/status/control included in the original price. What do you figure the "per vehicle" cost would be if they included it on every car? $200, $400? A weak program at a high price; not a good consumer experience. I've purchased 7 or 8 Lexus' (Lexi?) over the last 25 years or so and I have mentioned this on my 'satisfaction survey' every time.


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