Sound not working?!!!
Thread Starter
Driver School Candidate
Joined: May 2019
Posts: 10
Likes: 0
From: ontario
Sound not working?!!!
Hey guys,
i was listening to music fine yesterday. Today on my way to work turned on the music and couldnt hear anything. noticed the dial beside the control buttons wasnt turning up or down the volume either (no numbers going up or down) nor was the volume control on steering wheel.
The music is playing because you can see it going through the song by the time. Same thing with radio, and CD. You can tell it is playing since you see the length of song changing as song plays etc. Just no sound whatsoever.
Tried to use voice command , cant hear the voice command talk anymore either, but it is still taking my commands and hearing my voice, just no sounds at all.
I tried disconnecting battery for 45 min and reconnecting, nothing at all.
Any ideas whats going on? Its a 2013 lexus gs350 f sport. And i dont ever listen to music on high volume. Thinking its a factory defect? Any ideas? Been two days now.
i was listening to music fine yesterday. Today on my way to work turned on the music and couldnt hear anything. noticed the dial beside the control buttons wasnt turning up or down the volume either (no numbers going up or down) nor was the volume control on steering wheel.
The music is playing because you can see it going through the song by the time. Same thing with radio, and CD. You can tell it is playing since you see the length of song changing as song plays etc. Just no sound whatsoever.
Tried to use voice command , cant hear the voice command talk anymore either, but it is still taking my commands and hearing my voice, just no sounds at all.
I tried disconnecting battery for 45 min and reconnecting, nothing at all.
Any ideas whats going on? Its a 2013 lexus gs350 f sport. And i dont ever listen to music on high volume. Thinking its a factory defect? Any ideas? Been two days now.
Thread Starter
Driver School Candidate
Joined: May 2019
Posts: 10
Likes: 0
From: ontario
Thread Starter
Driver School Candidate
Joined: May 2019
Posts: 10
Likes: 0
From: ontario
Instructor
Joined: Sep 2018
Posts: 1,209
Likes: 319
From: NSW
@gs35o If you are willing to get your hands dirty (I mean get your multimeter out) and disassemble parts of your dash, PM me I'll find a way to get you the foolproof step by step troubleshooting guide. If checking fuses is the most you're happy doing then I suggest an auto elec.
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Thread Starter
Driver School Candidate
Joined: May 2019
Posts: 10
Likes: 0
From: ontario
@gs35o If you are willing to get your hands dirty (I mean get your multimeter out) and disassemble parts of your dash, PM me I'll find a way to get you the foolproof step by step troubleshooting guide. If checking fuses is the most you're happy doing then I suggest an auto elec.
Hey man. Totally new to this site. Been trying to figure out how to PM you but cant seem to find it lol! Can you pm me it? Thanks !!
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Pit Crew
Joined: Feb 2016
Posts: 205
Likes: 34
From: NJ
Your amp in the trunk probably bad. Mines goes in and out with the symptoms that you're describing. I took mines to the dealer and they told me its probably my aftermarket amp shorting out the factory amp. I'm going to take my system out and take it back soon. I don't believe it have anything to do with taking apart the dash board.
Intermediate
Joined: May 2004
Posts: 385
Likes: 45
From: New Jersey
I have a '17 where I had a similar problem. Everything looked normal, but no sound. It shouldn't happen, but the way I reset the system was just press and hold down the round volume button for several seconds. It shuts the radio down and reboots it. No need to disconnect anything or even shut the car off. Only ever happened twice in the winter months, but this fixed the issue both times.
Thread Starter
Driver School Candidate
Joined: May 2019
Posts: 10
Likes: 0
From: ontario
Hey guys,
i was listening to music fine yesterday. Today on my way to work turned on the music and couldnt hear anything. noticed the dial beside the control buttons wasnt turning up or down the volume either (no numbers going up or down) nor was the volume control on steering wheel.
The music is playing because you can see it going through the song by the time. Same thing with radio, and CD. You can tell it is playing since you see the length of song changing as song plays etc. Just no sound whatsoever.
Tried to use voice command , cant hear the voice command talk anymore either, but it is still taking my commands and hearing my voice, just no sounds at all.
I tried disconnecting battery for 45 min and reconnecting, nothing at all.
Any ideas whats going on? Its a 2013 lexus gs350 f sport. And i dont ever listen to music on high volume. Thinking its a factory defect? Any ideas? Been two days now.
i was listening to music fine yesterday. Today on my way to work turned on the music and couldnt hear anything. noticed the dial beside the control buttons wasnt turning up or down the volume either (no numbers going up or down) nor was the volume control on steering wheel.
The music is playing because you can see it going through the song by the time. Same thing with radio, and CD. You can tell it is playing since you see the length of song changing as song plays etc. Just no sound whatsoever.
Tried to use voice command , cant hear the voice command talk anymore either, but it is still taking my commands and hearing my voice, just no sounds at all.
I tried disconnecting battery for 45 min and reconnecting, nothing at all.
Any ideas whats going on? Its a 2013 lexus gs350 f sport. And i dont ever listen to music on high volume. Thinking its a factory defect? Any ideas? Been two days now.
Update!!!! Went into my trunk this morning to have visual inspection of amp. Atleast 1 inch of water in the compartment. Got visible water out with some absorbent cloths. Still not working. Going to try popping a bunch of silicia gel packs in it
Thread Starter
Driver School Candidate
Joined: May 2019
Posts: 10
Likes: 0
From: ontario