Enform App Suite and Pandora
Driver School Candidate
Joined: Aug 2018
Posts: 3
Likes: 0
From: GA
I just talked to a Lexus rep and he told me that Pandora had made some changes to their app and there were communication problems that Lexus was not able to correct. He also said Pandora had no interest in making the necessary changes so the plan at Lexus is to eliminate the Pandora app!
Intermediate
Joined: Sep 2018
Posts: 296
Likes: 101
From: CA
9-13-2018 Update from Lexus
Of Course, After a month of trying and finally last night it successfully got Pandora to work in the Enform App, Lexus announces-Dear Lexus Guest,Thank you for being a Lexus Enform App Suite 2.0 customer.As technology and markets change, third party application providers continuously evolve their products and services. On or around November 13th, 2018 a multimedia system update will appear on your vehicle display. After completion, Pandora® will no longer be available in Lexus Enform App Suite 2.0, as this product and service will no longer be supported by the third party application provider.In your Lexus, you can still enjoy Pandora® and other popular music applications via Bluetooth or USB connection. For your device’s compatibility and pairing instructions, please visit Lexus Mobile Link or Bluetooth FAQs. For additional inquires regarding Lexus Enform App Suite 2.0, click here.We apologize for any inconvenience this may cause. If you have any questions, please contact the Lexus Guest Experience Center at 1-800-255-3987 Monday – Friday, 8:00 am to 8:00 pm, or Saturday 9:00 am to 6:00 pm Eastern Time.Sincerely,Lexus Enform Guest SupportPerhaps Lexus can just adopt the Apple Car Play and Android Car Kit and then there would be less issues for them to deal with.
-Jonathon
-Jonathon
Thread Starter
Pit Crew
Joined: Mar 2013
Posts: 158
Likes: 13
From: WA
So, Pandora finally works after 5 weeks and now they want to delete it from the App Suite (or is it only the App Suite 2.0)? That's terrible! Even with all the problems, Pandora is by far the best music app in the suite.
Instructor
Joined: May 2011
Posts: 790
Likes: 38
From: AZ
Driver School Candidate
Joined: Jun 2018
Posts: 3
Likes: 0
From: IL
Reboot?
Did you try a reboot of the stereo? Turn on car, press and hold radio on button on the dash until you get the Lexus welcome screen. Then let off the button and let it do its thing. Worth a try.
Instructor
Joined: May 2011
Posts: 790
Likes: 38
From: AZ
You can advance to the next song without touching the phone. Thank you for your clever observation.
Lexus Champion
Joined: Nov 2013
Posts: 13,258
Likes: 1,883
From: WA
Driver School Candidate
Joined: Apr 2013
Posts: 5
Likes: 0
From: Texas
Pandora
All this week, using Pandora in the App Suite has resulted in an "Insufficient Connectivity" error. iHeart works fine. Unpaired phone from the car, deleted the app on my iPhone and redownloaded it and the situation does not change. Today, while driving my wife's 2013 RX350, the same thing happens - "Insufficient Connectivity". Pandora simply will not play at all through the App Suite no matter what I do. Has anyone else experienced this?
However, I believe Lexus is finally getting rid of all the issues with Pandora. A few days ago, I received a letter from Lexus announcing that effective ... (I forget the date) they will no longer be supporting Pandora as part of the Enform App.
Way to go Lexus!
Thread Starter
Pit Crew
Joined: Mar 2013
Posts: 158
Likes: 13
From: WA
I agree with JDR76. The Pandora part of the App Suite is far better than any of the other music apps. It is much superior functionally to the phone app via Bluetooth. And it has been functioning much better for the last week or two. I'll miss it when driving through Snoqualmie where XM cuts out continually.
Intermediate
Joined: Sep 2018
Posts: 296
Likes: 101
From: CA
SiriusXM Buys Pandora
Wonder if this had any influence with Lexus Dropping Pandora from the Enform App 2.0?
https://www.usatoday.com/story/money...on/1408114002/
-Jonathon
https://www.usatoday.com/story/money...on/1408114002/
-Jonathon
Instructor
Joined: Aug 2004
Posts: 813
Likes: 76
From: Arizona
Wonder if this had any influence with Lexus Dropping Pandora from the Enform App 2.0?
https://www.usatoday.com/story/money...on/1408114002/
-Jonathon
https://www.usatoday.com/story/money...on/1408114002/
-Jonathon
