Dead battery after 2 years - again?
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Driver
Joined: Jul 2012
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From: New Jersey
Dead battery after 2 years - again?
I bought a 2013 GS as a CPO in Jan 2015 so I've had the car for 2 years now. The battery has been giving me some issues with not starting. There is currently a Lexus battery with a 2015 sticker on which means the original batt was replaced after 2 years in and now 2 years later it needs to be replaced again (car is currently at the dealer and they're saying it looks like a bad cell but they're charging it to test again). So my question is, do they replace the batt under CPO certification even if there was no issue with it or should I be concerned that it's had to be replaced twice in 4 years?
Pit Crew
Joined: Sep 2015
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From: Texas
I bought a 2013 GS as a CPO in Jan 2015 so I've had the car for 2 years now. The battery has been giving me some issues with not starting. There is currently a Lexus battery with a 2015 sticker on which means the original batt was replaced after 2 years in and now 2 years later it needs to be replaced again (car is currently at the dealer and they're saying it looks like a bad cell but they're charging it to test again). So my question is, do they replace the batt under CPO certification even if there was no issue with it or should I be concerned that it's had to be replaced twice in 4 years?
Pit Crew
Joined: Sep 2015
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From: Texas
Doesn't matter bad luck or not. Point is, Lexus is running away from the responsibility. So tell me, what the point of buying a L/Certified? Are you pre-paying services and loaner car for the next 2 years?
Lexus Champion
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From: SoFlo
Originally Posted by myLexus007
Doesn't matter bad luck or not. Point is, Lexus is running away from the responsibility. So tell me, what the point of buying a L/Certified? Are you pre-paying services and loaner car for the next 2 years?
In terms of the replacement being covered by the L Certified warranty, I'm assuming the battery falls under the "standard upkeep and wear and tear items", therefore wouldn't be covered under the warranty. I can say though, my battery failed two months after my bumper to bumper warranty expired and my service advisor replaced it under good will with no hesitation.
Pit Crew
Joined: Sep 2015
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From: Texas
I'm just stating what I can assume the issue is coming from, that's all.
In terms of the replacement being covered by the L Certified warranty, I'm assuming the battery falls under the "standard upkeep and wear and tear items", therefore wouldn't be covered under the warranty. I can say though, my battery failed two months after my bumper to bumper warranty expired and my service advisor replaced it under good will with no hesitation.
In terms of the replacement being covered by the L Certified warranty, I'm assuming the battery falls under the "standard upkeep and wear and tear items", therefore wouldn't be covered under the warranty. I can say though, my battery failed two months after my bumper to bumper warranty expired and my service advisor replaced it under good will with no hesitation.
I'm holding my judgement until I hear more from them as they are discussing with the manager. But in term of "good will", if this situation is not, I don't know what is. Still under the CPO warranty, owe the car less than 6 months/2000 miles. What made me mad was the so called service advisor pulled information out of his *** and said the battery is 6 years old. It's a 2013, service date 6/2013, is he stupid? Also, when they sold as CPO, shouldn't they look at the battery 6 months ago and knew it was old?
Lexus Champion
Joined: Nov 2014
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From: Texas
A failed 5 year-old battery in a 2013 GS 350 would not be covered by CPO warranty...any more than wiper blades or brake pads would be covered. Why would you think the ~5 year-old battery in your 2013 GS 450h should be replaced under CPO warranty. You might want to read what your CPO warranty covers ... or maybe refresh your memory if you never read it.
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Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,921
From: Texas
I bought a 2013 GS as a CPO in Jan 2015 so I've had the car for 2 years now. The battery has been giving me some issues with not starting. There is currently a Lexus battery with a 2015 sticker on which means the original batt was replaced after 2 years in and now 2 years later it needs to be replaced again (car is currently at the dealer and they're saying it looks like a bad cell but they're charging it to test again). So my question is, do they replace the batt under CPO certification even if there was no issue with it or should I be concerned that it's had to be replaced twice in 4 years?
A Lexus #00544-MF240-575 battery has an 84 month warranty as follows:
0 to 24 Months - Free Exchange
25 to 48 Months - Prorated at 50% MSRP
49 to 84 Months - Prorated at 25% of MSRP
Last edited by bclexus; Jan 2, 2018 at 12:17 PM.
Pit Crew
Joined: Sep 2015
Posts: 157
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From: Texas
A failed 5 year-old battery in a 2013 GS 350 would not be covered by CPO warranty...any more than wiper blades or brake pads would be covered. Why would you think the ~5 year-old battery in your 2013 GS 450h should be replaced under CPO warranty. You might want to read what your CPO warranty covers ... or maybe refresh your memory if you never read it.
Nobody is asking for anyone to pay for the "5 year-old" battery replacement. However, the point here is what do you considered as reasonable. If the vehicle is less than 6 months/2000 miles since purchase, and the selling points was "161 points check by L/Certified", it is fair to question and call out the dealership that the check wasn't as good as they claimed.
It is not like I bought this vehicle 5 years ago and now wanted something replace for free. The vehicle was last checked and certified on 6/2017, and it was sold based on that merit.
Last edited by myLexus007; Jan 2, 2018 at 12:49 PM.
Lexus Champion
Joined: Sep 2012
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From: SoFlo
Originally Posted by myLexus007
You sound like a car salesman. Perhaps you know all the details on the CPO contracts by heart.
Nobody is asking for anyone to pay for the "5 year-old" battery replacement. However, the point here is what do you considered as reasonable. If the vehicle is less than 6 months/2000 miles since purchase, and the selling points was "161 points check by L/Certified", it is fair to question and call out the dealership that the check wasn't as good as they claimed.
It is not like I bought this vehicle 5 years ago and now wanted something replace for free. The vehicle was last checked and certified on 6/2017, and it was sold based on that merit.
Nobody is asking for anyone to pay for the "5 year-old" battery replacement. However, the point here is what do you considered as reasonable. If the vehicle is less than 6 months/2000 miles since purchase, and the selling points was "161 points check by L/Certified", it is fair to question and call out the dealership that the check wasn't as good as they claimed.
It is not like I bought this vehicle 5 years ago and now wanted something replace for free. The vehicle was last checked and certified on 6/2017, and it was sold based on that merit.
Again, it'd be a nice gesture for the dealership to replace the battery for free, but absolutely not required under the CPO warranty.
Now on the flip side, it is possible the battery was overlooked and not tested at all during the inspection, but you'd have to prove that to the dealership, which IMO would be futile.
Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,921
From: Texas
You sound like a car salesman. Perhaps you know all the details on the CPO contracts by heart.
Nobody is asking for anyone to pay for the "5 year-old" battery replacement. However, the point here is what do you considered as reasonable. If the vehicle is less than 6 months/2000 miles since purchase, and the selling points was "161 points check by L/Certified", it is fair to question and call out the dealership that the check wasn't as good as they claimed.
It is not like I bought this vehicle 5 years ago and now wanted something replace for free. The vehicle was last checked and certified on 6/2017, and it was sold based on that merit.
Nobody is asking for anyone to pay for the "5 year-old" battery replacement. However, the point here is what do you considered as reasonable. If the vehicle is less than 6 months/2000 miles since purchase, and the selling points was "161 points check by L/Certified", it is fair to question and call out the dealership that the check wasn't as good as they claimed.
It is not like I bought this vehicle 5 years ago and now wanted something replace for free. The vehicle was last checked and certified on 6/2017, and it was sold based on that merit.
When a battery is load tested and found to test 'GOOD' that does not mean that 24 hours later the battery cannot fail. In your case the battery in your car was load tested as part of the overall checklist and obviously it was found to test 'GOOD'. Unfortunately for you this 5 year-old battery failed soon thereafter. In case you didn't know - there are more parts on your 5 year-old car that are [also] not covered by the CPO warranty.
You may convince your Lexus dealer to help you some with a goodwill discount on a new battery, but I think you are clearly wrong in thinking that Lexus owes you any help on a 5 year-old battery that performed adequately when you purchased the car, but failed some months later. That is just part of purchasing a used car...especially a 4 year-old used car. You should know that wear items will need to be replaced - sooner or later!
Have you read your CPO warranty? If you did, do you comprehend it?