NAV screen locks up?
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Rookie
Joined: Dec 2015
Posts: 70
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From: DFW, TX
NAV screen locks up?
I have had my '15 GS 350 for just over a month and twice now when I'm switching from the NAV screen to the radio screen the whole screen locks up. Everything gets locked up and the mouse becomes inoperable. The only way to get it back working is to shut the car off and restart. Has anyone else had this happen?
Doug
Doug
Instructor
Joined: May 2011
Posts: 790
Likes: 38
From: AZ
I have had my '15 GS 350 for just over a month and twice now when I'm switching from the NAV screen to the radio screen the whole screen locks up. Everything gets locked up and the mouse becomes inoperable. The only way to get it back working is to shut the car off and restart. Has anyone else had this happen?
Doug
Doug
Lexus Champion
Joined: Feb 2013
Posts: 2,954
Likes: 235
From: SoCal
That's annoying. I had a problem with the infotainment system, and my service advisor told me to press the MENU button 10 times which makes the system take a "screenshot" of what's going on and they can download it later. I had a problem with switching from iPod to Nav. They took the data and told me that my iPod is too old and not compatible anymore and wait for car updates that may address it.
For future freezing, you can reset the system by press and holding the volume **** for a few seconds (until you see it reset).
For future freezing, you can reset the system by press and holding the volume **** for a few seconds (until you see it reset).
Lexus Fanatic
Joined: May 2012
Posts: 68,840
Likes: 4,107
From: Maryland
Its an issue with these new nav units. My 15 LS was delivered with this issue, and recently my business partner's 15 GS had this issue. The SD card needs to be replaced.
When my LS had the issue they replaced the whole nav unit reusing the same SD card...issue persisted so they replaced the SD card and viola. When the GS was in they knew exactly what it was.
When my LS had the issue they replaced the whole nav unit reusing the same SD card...issue persisted so they replaced the SD card and viola. When the GS was in they knew exactly what it was.
Driver
Joined: Dec 2015
Posts: 158
Likes: 0
From: ny
That's annoying. I had a problem with the infotainment system, and my service advisor told me to press the MENU button 10 times which makes the system take a "screenshot" of what's going on and they can download it later. I had a problem with switching from iPod to Nav. They took the data and told me that my iPod is too old and not compatible anymore and wait for car updates that may address it.
For future freezing, you can reset the system by press and holding the volume **** for a few seconds (until you see it reset).
For future freezing, you can reset the system by press and holding the volume **** for a few seconds (until you see it reset).
Lexus Champion
Joined: Nov 2013
Posts: 13,277
Likes: 1,889
From: WA
I had frequent issues like this with the nav on my '14 IS, but it got better with each firmware revision (I'd always ask for a firmware update when bringing it in for service).
I've only had my GS for a few weeks, but so far, no problems.
I've only had my GS for a few weeks, but so far, no problems.
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