Got scratches all over
Lead Lap
Joined: Sep 2012
Posts: 456
Likes: 2
From: CA
Ok so I had the day off so I decided to go to the carwash and make a complaint as they are a big chain car wash here. They are offering to buff it out should I let, I'm a little scared they may make it worse, I was thinking I should make them pay for a detail of my choice. What are your all views, all suggestions are welcome
while they will probably buff out the scratch, they will then add the following to your car.
Lexus Champion
Joined: Mar 2011
Posts: 4,423
Likes: 16
From: GA
Ok so I had the day off so I decided to go to the carwash and make a complaint as they are a big chain car wash here. They are offering to buff it out should I let, I'm a little scared they may make it worse, I was thinking I should make them pay for a detail of my choice. What are your all views, all suggestions are welcome
CL Community Team
Joined: Oct 2011
Posts: 3,417
Likes: 198
From: US
That must be painful to see the damage. I hope you'll get her fixed by professionals. I was getting gas yesterday and so excited to see another GS... The sad part was she was being taken into the wash machine... That was the second 4GS that I saw at this same gas station going through the wash. The worse part was my wife saying it looked like a Camry again 
Maybe she will change her view when she sees a black 4GS.
Maybe she will change her view when she sees a black 4GS.
Thread Starter
Joined: Nov 2009
Posts: 7,103
Likes: 368
From: Beantown
That must be painful to see the damage. I hope you'll get her fixed by professionals. I was getting gas yesterday and so excited to see another GS... The sad part was she was being taken into the wash machine... That was the second 4GS that I saw at this same gas station going through the wash. The worse part was my wife saying it looked like a Camry again Maybe she will change her view when she sees a black 4GS.
Maybe she will change her view when she sees a black 4GS.So I'm going to get them to give me the money towards a detailer that I know in my area that does was recommended by a friend. Hope they fix it, I'm so mad with the fact they let this occur.
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Lexus Champion
Joined: Mar 2011
Posts: 4,423
Likes: 16
From: GA
I was considering taking my car to a place to "knock the sand off" but I will wait for a warmer day and get the hose and bucket out. Good luck getting the scratches out!
Lead Lap
Joined: Oct 2002
Posts: 4,664
Likes: 18
From: TX
And give it a couple of coats of Wolf's Hard Body to "winterize" it from the salt and sand. It will be much easier to clean that way. The stuff is amazing. The water beads like nobody's business and runs right off, so that leads me to believe the other elements will too. Mine actually had ice on the hood and I wiped it off with a microfiber towel. There were no scratches.
Rookie
Joined: Oct 2006
Posts: 80
Likes: 1
From: Texas
Sorry to hear about that...I hope your detailer of choice gets it all out and perfect again. What a bummer. I have been going to same car wash for last 7 years with no problems, then after first weekend road trip with my new 4GS, I took over there to get road bugs washed off, and they scratched my brand new tint on right front door glass. I got off easy though from what it sounds like they did to yours.
Thread Starter
Joined: Nov 2009
Posts: 7,103
Likes: 368
From: Beantown
So just an update I'm supposed to meet with the regional boss for the company this Saturday, I have a feeling he is gonna try to have them do it themselves. He kept saying that the manager at that branch said it was hard to see the scratches, I said ok they are still scratches so he said he would like to meet Saturday so I will keep you all posted.
Thread Starter
Joined: Nov 2009
Posts: 7,103
Likes: 368
From: Beantown
So here is the update, the car wash company offered to pay for the detail to be done by the professional of my choosing, so I have scheduled an appointment for the car week after next as they are booked. Thanks all will post pics when he finishes it.
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RealNinjuz
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May 27, 2006 04:18 PM
