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Had recalls done

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Old Jul 29, 2011 | 07:40 AM
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Default Had recalls done

Finally took the car in to have the valve spring recall and fuel gasket recalls done.

Went to park place in Grapevine Tx, took it in on Friday afternoon, car was done Monday afternoon.


went in on empty came out with a full tank of gas as some of you have experienced, car was washed, and cleaned inside and out.

and I had them turn off the daytime running lights

all in all a great experience!
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Old Sep 26, 2011 | 03:19 PM
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wow they were being realy nice and caring!!!was your car under warranty?
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Old Sep 26, 2011 | 03:23 PM
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Nope no warranty
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Old Sep 26, 2011 | 04:20 PM
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Originally Posted by Phureallin
wow they were being realy nice and caring!!!was your car under warranty?
I'm pretty sure you can get the recalls taken care of (no charge) even if your car is out of warranty. It's the TSB's that won't be covered.
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Old Sep 27, 2011 | 07:36 AM
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It's standard Lexus procedure to provide a fill up and wash with any recall work. Your mistake was having the recalls all done at once. Even my adviser at the time told me to spread the recalls out between empty tanks of gas. :P
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Old Sep 27, 2011 | 07:43 AM
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Originally Posted by BinaryJay
It's standard Lexus procedure to provide a fill up and wash with any recall work. Your mistake was having the recalls all done at once. Even my adviser at the time told me to spread the recalls out between empty tanks of gas. :P
not all recalls come with a free fill up. there are 2 recalls out now i believe for the fuel line and something else fuel related that in the recall state that lexus must supply a full tank of gas

also recalls no matter if your under warranty are not, are free of charge.
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Old Sep 27, 2011 | 07:51 AM
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Originally Posted by IXI187IXI
not all recalls come with a free fill up. there are 2 recalls out now i believe for the fuel line and something else fuel related that in the recall state that lexus must supply a full tank of gas

also recalls no matter if your under warranty are not, are free of charge.
I got a tank of gas for the fuel sensor but they didn't do anything but tighten it.
I got a tank of gas for the plastic pad under the carpet recall, that has nothing to do with gas.
etc...

Every recall got gas no matter what they were doing in my case.
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Old Sep 27, 2011 | 08:33 AM
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well i would consider yourself lucky because not every recall comes with it. it must state it in the recall.
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Old Sep 27, 2011 | 01:10 PM
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Originally Posted by msgs350
I'm pretty sure you can get the recalls taken care of (no charge) even if your car is out of warranty. It's the TSB's that won't be covered.
Not entirely true. TSB's specify if they will be covered at no charge under the 4yr/48KMile bumper-to-bumper or 7yr/70KMile powertrain warranty's.

It depends on the issue. Generally speaking, an engine or tranny problem covered by a TSB would be covered until 7yr/70KMile. Whereas a gas cap (like the VSC warnings) or other body part would be covered uner their TSB until only 4yr/48KMile. The TSB indicates under which warranty it will be covered.

If you are outside of that age or mileage, then the best you can do is try to convince Lexus to still cover the TSB under customer goodwill. Sometimes they do, sometimes they don't.
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Old Oct 16, 2011 | 06:45 PM
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to OP, do you recommend Grapevine Park Place? I'm closer to the Plano location, but will travel for more competent service.
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Old Oct 17, 2011 | 06:40 AM
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yeah they were pretty good, haven't been to the plano one so I can't compare, but they completed all the tasks requested and IIRC finished earlier than expected
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Old Dec 16, 2011 | 08:48 AM
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Originally Posted by krschee
to OP, do you recommend Grapevine Park Place? I'm closer to the Plano location, but will travel for more competent service.
I recommend Sewell Lexus of Dallas. I just got my car back from Park Place Grapevine, car was damaged and no one told me. The car had been side swiped on the driver rear quarter panel. Although they're fixing it no problem, it shouldn't have happened in the first place. I live in Flower Mound, but I will be taking the drive to Dallas for future servicing.
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Old Dec 16, 2011 | 08:56 AM
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Hi guy. I wondering how to find out my car got the valve spring recall done or not yet
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Old Dec 16, 2011 | 08:59 AM
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Originally Posted by JH48
Hi guy. I wondering how to find out my car got the valve spring recall done or not yet
call the dealership with your vin, they'll look it up
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Old Dec 16, 2011 | 09:09 AM
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I checked on driver lexus this is the history

Dealer Reported 09/13/2010 Tustin Lexus 58974 0081336 ALE VALVE SPRING RECALL


does that mean it had done be4
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