Originally Posted by sawnzo1212

Even if it is CPO the service reps will blow u off when u take it in for a complaint...for example...i had a weird grinding noise coming from the front underside of the car...took it in first time...service rep says its normal engine sound, second time with another service rep and same thing...she said its normal engine sound, third time with yes another service rep...he had the decency to bring a tech out and then finally confirmed its a failing water pump. Heres my point...it toom 3 freakin appointments to address the issue with my car. With a failed water pump...do u know the type of damage that would cause ur car?! Blown motor without a doubt....its definitely good to have peace of mind, BUT its all crap if your dealership sucks at addressing your concerns. IMHO...it all depends on the dealerships service...i can honestly say san diego lexus service is horrible.