View Poll Results: Rattles... How many people have/had them

Never

11.84%

Yes, but they are fixed for good

17.11%

Yes, and no success fixing them

71.05%

Voters: 76. You may not vote on this poll

Rattles - who has/had those

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Jan 16, 2009 | 11:31 AM

#106

mjb2124

Driver School Candidate

Joined: Sep 2006

Posts: 43

Likes: 0

From: PA

My thermostat showed -4 degrees this morning and the styrofoam sound was horrible. Every turn and bump sounded as if someone was rubbing 2 pieces of styrofoam together. Ugh... When I went out for lunch it was 5 degrees and it was even worse...even once the car was heated up. Today was the worst I've heard it.

I can't wait to get this to the dealer next week to have them hopefully fix it. I don't know if the fix for the styrofoam sound is the one that is on backorder for 2 weeks or not, but it will be nice to get this moving.

Jan 16, 2009 | 07:44 PM

#107

bokmeipai

Pole Position

iTrader: (1)

Joined: Aug 2007

Posts: 202

Likes: 0

From: New York

Quote:

Originally Posted by mjb2124

I was at dealer this week for this same "sound", insulating kit is on 2 week national backorder.

Jan 20, 2009 | 05:42 AM

#108

The G Man

Lexus Test Driver

Joined: Oct 2005

Posts: 8,809

Likes: 143

From: MA

Quote:

Originally Posted by mjb2124

I can't wait to get this to the dealer next week to have them hopefully fix it. I don't know if the fix for the styrofoam sound is the one that is on backorder for 2 weeks or not, but it will be nice to get this moving.

Thats the part that is supposely on national back order.

Jan 26, 2009 | 05:21 AM

#109

mjb2124

Driver School Candidate

Joined: Sep 2006

Posts: 43

Likes: 0

From: PA

Took my car into the dealership today. The service guy I spoke to actually admitted the problem and said it's a known issue. He thought replacing or removing the clips would fix the problem (I assume replacing...I'm sick and can't recall what exactly he said).

Anyhow, they gave me a 2009 IS250 loaner. I had not driven an IS until now. I knew it was a little small, but it's not terrible. Definitely not the finish of a GS and the steering was a lot tighter, but not bad overall.

Jan 26, 2009 | 07:56 AM

#110

dunnojack

Lexus Fanatic

Joined: Dec 2006

Posts: 6,806

Likes: 7

From: californication

where is that styrofoam sound supposed to be coming from again? the windshield clips?

someone fill me in.........?

Jan 26, 2009 | 08:51 AM

#111

thomastan

Lead Lap

Joined: Jul 2008

Posts: 566

Likes: 1

From: TX

Quote:

Originally Posted by bokmeipai

Did you really get to keep loaner for a month? Mine is in for the 2nd time for dash rattle and was told insulating kit is on national backorder for 2 weeks.
I was told to bring back loaner and they will call me to reschedule when part comes in.

Yes...almost 2 months !!! I kept trading the loaners in back and forth...from ES350 to RX350 to IS250 and back to ES350.

Jan 26, 2009 | 08:59 AM

#112

thomastan

Lead Lap

Joined: Jul 2008

Posts: 566

Likes: 1

From: TX

These all all the items they change for my front dash rattles below:

(1) NOISE KIT
(1) LOVER SUB-ASSY, COW
(1) STAY, INSTRUMENT PAN
(7) CLIP, INSTRUMENT PAN

CAUSE: EXCESSIVE BODY CLEARENCE/REFER TO TSIBL-SB-0040-08 REMOVED DASH PAD AND INSULATE PANEL CLIPS/HVAC DUCT/A-PILLAR GARNIS & REPLACE COWL LOUVER NV8040 INSTRUMENT PANEL RATTLE R&R INSTRUMENT PANEL SAFETY

THUMBS UP TO PARK PLACE LEXUS IN GRAPEVINE, TX