The Lexus website is the pits. I cannot enter my VIN number. When I called them weeks ago they said Oh yes that will be fixed by next week. It has been 4 weeks and I still cannot enter my VIN. I even gave the operator a password and the VIN number but they did not enter it into the website.

There is some very good features of the website including maintenance reminders and vehicle history which I would like to take advantage of. As a luxury brand Lexus is falling short of expectations when it comes to their website in the US. Does anyone know if the international websites are better prepared?

Lexus get your act together if you want to play with the big boys.

 

I just tried it, works ok for me.

 

I just tried it and worked for me too

 

I've had my GS since the middle of May, have called twice, and still can't get on - I just tried a minute ago!

 

I've been trying since the beginning of June with no luck. Sure would be nice if the problem was fixed!

 

where is the vehicle history section on the site? I can't find it. my vin is already registered.

 

Had my GS for about 34 days and the Lexus website still doesn't accept my VIN. A called about 2 weeks ago and they said it takes about 1 month before the system will accept your VIN.

 

Go to the Lexus US website, then go to the "owners" website, just above the email address there is a link called "Virtual Tour". Take it and it will show you all you get. Your personal login gives you current milage and maintenance record history. Check it out.

 

worked first try here!

 

Website has been fixed, got on today and was able to enter my VIN and start history. Thanks Lexus.

 

Thanks for the update! Works for me now.