Lexus US Website

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Jul 2, 2005 | 11:18 AM

RAID10

Thread Starter

Rookie

Joined: May 2005

Posts: 54

Likes: 0

From: NJ

Lexus US Website

The Lexus website is the pits. I cannot enter my VIN number. When I called them weeks ago they said Oh yes that will be fixed by next week. It has been 4 weeks and I still cannot enter my VIN. I even gave the operator a password and the VIN number but they did not enter it into the website.

There is some very good features of the website including maintenance reminders and vehicle history which I would like to take advantage of. As a luxury brand Lexus is falling short of expectations when it comes to their website in the US. Does anyone know if the international websites are better prepared?

Lexus get your act together if you want to play with the big boys.

Jul 2, 2005 | 11:53 AM

bigzip

Driver

Joined: Mar 2005

Posts: 144

Likes: 0

From: KY

I just tried it, works ok for me.

Jul 2, 2005 | 12:54 PM

JZS147

Driver

Joined: Mar 2001

Posts: 101

Likes: 0

From: California

I just tried it and worked for me too

Jul 3, 2005 | 08:01 AM

hziemba

Intermediate

Joined: Oct 2001

Posts: 390

Likes: 57

From: NJ

I've had my GS since the middle of May, have called twice, and still can't get on - I just tried a minute ago!

Jul 3, 2005 | 12:26 PM

PClarkccg

Driver School Candidate

Joined: May 2005

Posts: 20

Likes: 0

From: FL

I've been trying since the beginning of June with no luck. Sure would be nice if the problem was fixed!

Jul 3, 2005 | 06:55 PM

chuckb

Lexus Fanatic

Joined: Aug 2004

Posts: 6,947

Likes: 4

From: Florida

where is the vehicle history section on the site? I can't find it. my vin is already registered.

Jul 5, 2005 | 07:08 AM

DaveJ

Lead Lap

Joined: Oct 2003

Posts: 489

Likes: 3

From: NC

Had my GS for about 34 days and the Lexus website still doesn't accept my VIN. A called about 2 weeks ago and they said it takes about 1 month before the system will accept your VIN.