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2023 ES350 - Weird Issue With Connected Navigation

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Old Feb 7, 2024 | 12:19 PM
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2023ES350Dude's Avatar
2023ES350Dude
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2nd gear
 
Joined: Feb 2024
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From: Canada
Default 2023 ES350 - Weird Issue With Connected Navigation

Hi Everyone,

I just joined the club, picking up a (new to me) 2023 ES350. I love it so far, but I am having a strange issue with the connected navigation. When using the built-in nav, map detail is not showing. That is, I can't see any of the streets that are local to my area. The MID screen shows the name of the street that I am on while driving, but I can't see the streets on the map. This was working when I first picked up the vehicle and set-up the connected services, but doesn't seem to be working now. Has anyone see anything like this? Any ideas for a 'do it myself' fix?

Below is a picture that shows what I mean. The blue line below is a major highway in my area, but I can't see any of the other streets around. I've tried zooming in and out of the map view with no luck.


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Old Feb 7, 2024 | 01:08 PM
  #2  
2023ES350Dude's Avatar
2023ES350Dude
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2nd gear
 
Joined: Feb 2024
Posts: 2
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From: Canada
Default Update - resolved

FYI - For any others that may be experiencing this same issue, I was able to resolve the issue by checking for software updates and updating the software in the vehicle. Previously when I checked, no updates were available, but it appears that the newly available update resolved my issue. Now I can see all the map detail as expected.
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