Whats wrong with Android Auto in the 2019 ES350 vehicles? I never even heard of Android Auto. What is Android Auto and what does it supposed to do?

 

It's Androids answer to Apple CarPlay.

 

Glam - come out from hiding. It's safe out here😎

 

This issue will only get fixed if we complain to corporate.
Phone Number: 1800-255-3987
Choose Option 6
Express your concerns and ask to speak with a supervisor. Francis is one of their supervisors

 

This issue will only get fixed if we complain to corporate.
Phone Number: 1800-255-3987
Choose Option 6
Express your concerns and ask to speak with a supervisor. Francis is one of their supervisors

 

This ship has already sailed... Hopefully next generation of Lexus cars will be changed. Gen 7 owners are SOL...

 

Calling in to complain still helps though! We need volume for them to actually change it.

 

Any thoughts on Car Guys Plastic Restorer? Thank you

 

I'm here. Not hiding.

 

I think car manufacturers use materials like piano black plastic, etc., to show marks and wear to help entice people to buy new. My suv first time I wiped the dust from the faux shiny wood trim left swirl marks front and center for all to see.

 

My personal guess is that it's exactly the opposite. I think they use piano black because it looks sleek and expensive when you see it in the showroom, so you buy the car. When it looks like scratched-up cheap crap a year later, well, you already bought the car so it's okay with them. Kinda the same approach Hyundai takes with electrical systems.

 

Which Lexus models have an inordinate amount of that stuff? My ES has none and neither does the new RX.

 

2022+ ES has it. Looks cool when untouched.

 

I do want to chime in with my findings. I have the ES manufactured in Japan and my wife wanted to show off her new sandals and scratched the dashboard few months ago. I really don't understand why she did that, but it is what it is. Got myself really mad as I had read this thread. I took a cloth and cleaned it with Windex and the scratch disappeared permanently.

The Lexus ES is an extremely popular car in this part of the world with Ubers, and I've been checking out the dash of most of the Ubers and they are scratch free as well. I have tested it with a flashlight to find any blemishes and have rarely found any.

The other day I finally saw an Uber which was fairly new "2023 Model" and I did indeed find the pivotal scratch on the dash. Infact the dash had three scratches and the driver said that it has been done by just keeping the customers purse on top of it. Upon checking the VIN, it was a US Import and not the Japanese build.

I speculate that the build quality of the sourced parts of the Japanese edition vs. the US edition is slightly different. I did feel the material is also slightly different on touch. The US Edition also has the airbag light next to the clock which the Japanese Edition does not have.

 

I can confirm that the Japanese built have different lower dash part number, including the 2019 ES made for US.
I can also confirm that the material is the same and they scratch very easily.