Lexus Roadside Assistance?
Racer
Joined: Jan 2011
Posts: 1,397
Likes: 449
From: oh
I would venture to say very few people call directly for such help either, they go through a roadside outlet...so there won’t be a ton of direct calls getting in front of you anyways.
If these companies hate AAA And other roadside services so much why do they take their calls?
Its just not that important to me to be “first”. If they’re busy, I can wait.
Lexus Fanatic
Joined: May 2012
Posts: 68,730
Likes: 4,073
From: Maryland
Sorry, you're just not going to convince me. To me its just not worth the hassle to call around for a direct source, roadside assistance services work fine in the rare occasions I need them. Even if I have to wait a little, it doesnt bother me. If you feel differently and you would rather call around to have "first class service" then do so. I'm not making you repeat yourself, I just don't agree with you. Repeating yourself over and over isn't going to change my mind.
As for calling me dumb, that reflects on you not on me. Lets be mature. Especially when you failed to quote the back half of my comment about why services continue to use AAA, which explained exactly what you accused me of not understanding:
In other words, they have to because thats what all their customers use. My point was, if 99% of customers are calling through AAA who are these "paying customers" who are sneaking ahead of me in line?
As for calling me dumb, that reflects on you not on me. Lets be mature. Especially when you failed to quote the back half of my comment about why services continue to use AAA, which explained exactly what you accused me of not understanding:
Originally Posted by SW17LS
If these companies hate AAA And other roadside services so much why do they take their calls? Because everybody calls those services and without them they wouldn’t have any business.
Last edited by SW17LS; Aug 30, 2020 at 02:03 PM.
Racer
Joined: Jan 2011
Posts: 1,397
Likes: 449
From: oh
While most tow companies agree that the roadside assistance services provided by clubs like AAA benefit the customer, they say those lower-paying calls can fall to the wayside during snowstorms....Clark's Towing owner Bob Clark said he has picked up many stranded AAA customers during storms who had been waiting for hours because the designated contractor for that area is busy and other companies don't want to take the job.
Racer
Joined: Jan 2011
Posts: 1,397
Likes: 449
From: oh
My point was, if 99% of customers are calling through AAA who are these "paying customers" who are sneaking ahead of me in line?
I’m not refuting that. It makes perfect sense,
Racer
Joined: Jan 2011
Posts: 1,397
Likes: 449
From: oh
AAA is a group of more than 50 independently operated motor clubs with a total membership of 52 million. Each motor club works with local towing companies to provide roadside assistance with its members, and has a reciprocal agreement with every other motor club. Some AAA clubs cover metro areas with their own tow trucks and use private towing companies to cover the rest of the area they handle.
Lexus Fanatic
Joined: May 2012
Posts: 68,730
Likes: 4,073
From: Maryland
Dude, just drop it.
it makes sense that independent tow companies would do direct work first in a crazy busy time like a snowstorm. I just don’t care. Those extreme situations are really rare, and I doubt many people are calling places directly anyways vs going through a service, so it doesn’t likely make much difference. I’ve never had an issue getting roadside to respond within an hour, and that’s reasonable IMO.
And of course, a tow company would say that because they want you to call directly so they make more money. They’re not going to say “just call AAA they’re great, don’t bother calling us directly”
it makes sense that independent tow companies would do direct work first in a crazy busy time like a snowstorm. I just don’t care. Those extreme situations are really rare, and I doubt many people are calling places directly anyways vs going through a service, so it doesn’t likely make much difference. I’ve never had an issue getting roadside to respond within an hour, and that’s reasonable IMO.
And of course, a tow company would say that because they want you to call directly so they make more money. They’re not going to say “just call AAA they’re great, don’t bother calling us directly”
Lexus Test Driver
Joined: Jul 2017
Posts: 9,600
Likes: 3,414
From: NJ
Dude, just drop it.
it makes sense that independent tow companies would do direct work first in a crazy busy time like a snowstorm. I just don’t care. Those extreme situations are really rare, and I doubt many people are calling places directly anyways vs going through a service, so it doesn’t likely make much difference. I’ve never had an issue getting roadside to respond within an hour, and that’s reasonable IMO.
And of course, a tow company would say that because they want you to call directly so they make more money. They’re not going to say “just call AAA they’re great, don’t bother calling us directly”
it makes sense that independent tow companies would do direct work first in a crazy busy time like a snowstorm. I just don’t care. Those extreme situations are really rare, and I doubt many people are calling places directly anyways vs going through a service, so it doesn’t likely make much difference. I’ve never had an issue getting roadside to respond within an hour, and that’s reasonable IMO.
And of course, a tow company would say that because they want you to call directly so they make more money. They’re not going to say “just call AAA they’re great, don’t bother calling us directly”
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javyLSU
CL of Southern California
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Sep 25, 2009 03:16 AM