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2019 es trunk problem

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Old Jun 19, 2023 | 02:20 PM
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Default 2019 es trunk problem

Often when I push the button to open the trunk lid it opens part way and the drops, usually hitting me in the head as I get stuff out. It doesn’t fi it every time and won’t at the dealer. I showed them a video of it occurring but they said lexus. won’t repair without a mechanic verifying. So much for great Lexus reputation!
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Old Jun 20, 2023 | 06:09 AM
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Originally Posted by cbs9266
Often when I push the button to open the trunk lid it opens part way and the drops, usually hitting me in the head as I get stuff out. It doesn’t fi it every time and won’t at the dealer. I showed them a video of it occurring but they said lexus. won’t repair without a mechanic verifying. So much for great Lexus reputation!
Tell them your attorney's watched the clip of it hitting you win the head and maybe they should reconsider? Or tell you're going to file a NHTSA defect case. Seriously though, how often does it do it? Every third time, tenth, totally random? I'd tell them to keep it and just keep trying it. Sometimes it's best to let the dealer have the car for a few days in order to replicate the situation if it's an intermittent one.
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Old Jun 20, 2023 | 07:06 AM
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Weird, our trunk lids are so thin and light. I actually lined mine with kilmat because the closing sound was so flimsly. Can we see the video?
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Old Jun 20, 2023 | 10:23 AM
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Does it have the kick sensor?
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Old Jun 20, 2023 | 11:04 AM
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Deleted. Serenity now.

Last edited by SonOfABisc; Jun 20, 2023 at 11:18 AM.
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Old Jun 21, 2023 | 06:36 AM
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Originally Posted by F3Woody
Weird, our trunk lids are so thin and light. I actually lined mine with kilmat because the closing sound was so flimsly. Can we see the video?

Like many vehicles today, the hood and deck lid are probably aluminum to save weight. This is very common.
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Old Jun 21, 2023 | 07:44 AM
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Originally Posted by ATL350
Like many vehicles today, the hood and deck lid are probably aluminum to save weight. This is very common.
Can't please everyone Flimsy trunk, better mpg?
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Old Jun 21, 2023 | 09:02 AM
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I think only the ES hood and front fenders are aluminum while the trunk is steel.
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Old Jun 21, 2023 | 12:27 PM
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Originally Posted by cbs9266
Often when I push the button to open the trunk lid it opens part way and the drops, usually hitting me in the head as I get stuff out. It doesn’t fi it every time and won’t at the dealer. I showed them a video of it occurring but they said lexus. won’t repair without a mechanic verifying. So much for great Lexus reputation!
Escalate the issue within Lexus. The procedure is in the warranty manual and was cited recently in another thread.

As long as you have documentation that you presented the problem to the dealer while under warranty, they should fix it after the warranty expires assuming the problem persists/gets worse.
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Old Jun 27, 2023 | 11:16 AM
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This has also happened to me a few times. The trunk lid will start to come up but stops about midway, It happens so seldom I just didn't worry about it too much.
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Old Jun 27, 2023 | 02:51 PM
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Bit of a thread hijack, but I've wondered about my trunklid with the spoiler on it. That obviously makes it heavier; I wonder whether they adjust the strength of the lift mechanism in any way to hoist the extra weight. If I had to guess, I'd doubt it. That makes it doubly interesting that some people's trunk lifting mechanisms aren't getting the job done if they DON'T have the added burden of the spoiler.
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Old Jun 27, 2023 | 03:05 PM
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I don’t think the spoiler weights more than 2 lbs.
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Old Jun 27, 2023 | 07:03 PM
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Originally Posted by LexFinally
Bit of a thread hijack, but I've wondered about my trunklid with the spoiler on it. That obviously makes it heavier; I wonder whether they adjust the strength of the lift mechanism in any way to hoist the extra weight. If I had to guess, I'd doubt it. That makes it doubly interesting that some people's trunk lifting mechanisms aren't getting the job done if they DON'T have the added burden of the spoiler.
There are different luggage door hinge torsion bars and adjustable installation holes. See Installation - Luggage Door Hinge Torsion Bar - Lexus ES (XZ10) Service Manual for some of the details.

Last edited by grp52; Jun 27, 2023 at 08:05 PM. Reason: Fixed a grammar flub
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Old Jun 28, 2023 | 05:15 AM
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Originally Posted by F3Woody
Weird, our trunk lids are so thin and light. I actually lined mine with kilmat because the closing sound was so flimsly. Can we see the video?
I tried yo upload but it was too big.
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Old Jun 28, 2023 | 05:27 AM
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Originally Posted by cbs9266
I tried yo upload but it was too big.

Maybe a few stills?
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