Windshield replacement
#1
Driver School Candidate
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Join Date: Aug 2018
Location: AB
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Windshield replacement
Hi all, quick question.
2013 fully loaded ES, radar cruise etc.
I live in an area where they gravel the roads in winter, so replacing your windshield is very common, and no insurance.
OEM replacement is 800+. A proper aftermarket is less than half.
Do I run the risk of my radar cruise etc not working if I don't have the dealer do it?
Anyone else gone aftermarket and had any issues?
Any input appreciated.
2013 fully loaded ES, radar cruise etc.
I live in an area where they gravel the roads in winter, so replacing your windshield is very common, and no insurance.
OEM replacement is 800+. A proper aftermarket is less than half.
Do I run the risk of my radar cruise etc not working if I don't have the dealer do it?
Anyone else gone aftermarket and had any issues?
Any input appreciated.
#2
Have you done a search for this topic?
#3
Lead Lap
Hi all, quick question.
2013 fully loaded ES, radar cruise etc.
I live in an area where they gravel the roads in winter, so replacing your windshield is very common, and no insurance.
OEM replacement is 800+. A proper aftermarket is less than half.
Do I run the risk of my radar cruise etc not working if I don't have the dealer do it?
Anyone else gone aftermarket and had any issues?
Any input appreciated.
2013 fully loaded ES, radar cruise etc.
I live in an area where they gravel the roads in winter, so replacing your windshield is very common, and no insurance.
OEM replacement is 800+. A proper aftermarket is less than half.
Do I run the risk of my radar cruise etc not working if I don't have the dealer do it?
Anyone else gone aftermarket and had any issues?
Any input appreciated.
#4
Hi all, quick question.
2013 fully loaded ES, radar cruise etc.
I live in an area where they gravel the roads in winter, so replacing your windshield is very common, and no insurance.
OEM replacement is 800+. A proper aftermarket is less than half.
Do I run the risk of my radar cruise etc not working if I don't have the dealer do it?
Anyone else gone aftermarket and had any issues?
Any input appreciated.
2013 fully loaded ES, radar cruise etc.
I live in an area where they gravel the roads in winter, so replacing your windshield is very common, and no insurance.
OEM replacement is 800+. A proper aftermarket is less than half.
Do I run the risk of my radar cruise etc not working if I don't have the dealer do it?
Anyone else gone aftermarket and had any issues?
Any input appreciated.
#5
For the $400, I definitely would go with OEM. This is a safety issue. The windshield glass in you car provides a major portion of the rollover protection and it also is the backing plate for the passenger side air bag. If your vehicle is leased, be aware that most leases require the use of OEM glass or you'll be charged a rather large penalty when the lease is up.
There are a lot of things to consider when choosing replacement glass. Acoustic glass, is one you didn't mention. The ES is very quiet and part of that is from glass that has an insulating sound barrier. Some aftermarket glass is not perfectly flat and has waves in the vision. Installation and the adhesives used is another issue to be aware of. There are in my mind a lot of safety concerns to consider. This is not just a piece of glass put there to keep bugs from hitting you in the face. Your windshield is a piece of safety equipment that could save you or a family member's life. I wouldn't cheap out for $400.
This is a great article on insurance for windshields; https://www.carinsurance.com/free-wi...placement.aspx
I live in FL where windshield replacement is free. I used to live in WI where I had windshield coverage covered in my State Farm policy with no deductible. If you frequently encounter this issue, it might make sense to investigate a policy or addendum that includes no or low deductible windshield replacement.
There are a lot of things to consider when choosing replacement glass. Acoustic glass, is one you didn't mention. The ES is very quiet and part of that is from glass that has an insulating sound barrier. Some aftermarket glass is not perfectly flat and has waves in the vision. Installation and the adhesives used is another issue to be aware of. There are in my mind a lot of safety concerns to consider. This is not just a piece of glass put there to keep bugs from hitting you in the face. Your windshield is a piece of safety equipment that could save you or a family member's life. I wouldn't cheap out for $400.
This is a great article on insurance for windshields; https://www.carinsurance.com/free-wi...placement.aspx
I live in FL where windshield replacement is free. I used to live in WI where I had windshield coverage covered in my State Farm policy with no deductible. If you frequently encounter this issue, it might make sense to investigate a policy or addendum that includes no or low deductible windshield replacement.
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mcomer (08-03-18)
#6
Lead Lap
Also, if you search for other similar threads about replacement windshields for the ES, you will find numerous people who have posted saying that they got a non-OEM windshield replacement and subsequently had problems with things like the radar cruise control, rain sensing wipers, etc.
Other posts in this thread have added other good reasons for spending a little more to get an OEM windshield replacement.
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PatrickAz (01-28-21)
#7
You might look into the overlay product(s) that help protect glass against chips and cracks.
Similar to the 3M and other brands that are applied to the front painted parts of the
car but shaped for the glass. I first read of this in Car & Driver when they did a Top
Speed runoff between ultra expensive cars. Since they needed to return the cars in
good shape they had the overlays products put on everything, paint and glass that
might get damaged. I recall a sidebar article regarding the glass treatment that mentioned
that it had a minor but noticeable visual effect. Check out C&D website for the article from
about five (5) years ago.
Similar to the 3M and other brands that are applied to the front painted parts of the
car but shaped for the glass. I first read of this in Car & Driver when they did a Top
Speed runoff between ultra expensive cars. Since they needed to return the cars in
good shape they had the overlays products put on everything, paint and glass that
might get damaged. I recall a sidebar article regarding the glass treatment that mentioned
that it had a minor but noticeable visual effect. Check out C&D website for the article from
about five (5) years ago.
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#9
Driver School Candidate
Spinoff input for ya. We just had our windshield replaced by a recommended aftermarket/indy shop in Baton Rouge. Price was reasonable, but after replacement we had some issues (blind spot yellow lights not working, front & rear prox sensors seemingly not working, etc...). We took it to local Lexus dealer and they were able to immediately fix the yellow blind spot lights and they found the prox sensors working when they walked in front of and behind the car. They believe the multiple issues we had were possibly related to disconnecting/reconnecting the battery. Figured I would post, in case others run into similar problems. We decided we will probably have the next windshield done at Lexus....
#10
1) 60K maintenance ($456) I accept that for a 60K at a Lexus dealer
2) Tire alignment ($160) OK for a Lexus dealer
3) Windshield OEM part only ($1060) I expected this from other posts
4) Labor to change out windshield, they sent the car to a third party shop ($280) Wow that's cheap
5) Label to calibrate the LDA after windshield replacement ($523)
So to replace a windshield with Lexus OEM glass seems to be about $1400. Throw in $500 to align the LDA...which I think was kind of high. The rest of the charges are in line with expectations.
Two things:
First, the glass is super-duper clear, I really cannot "see it" and driving now is weird. It's one thing to get a new car and you expect change, its another to drive your car for years and POOF sudden change.
Second, and this one is funny. They gave me an NX200t loaner. My ES has RS wipers and I really enjoy them. So I'm driving back to the dealer today and there was a little rain here and there. So the windshield got wet...oh yea, I need to turn on the wipers...OK, no problem. A few minutes later, no more rain...but the wipers are still going.... DING! ...oh yea...I have to turn the wipers off! LOL! Talk about being lazy. Like I said, I like the RS wipers and they work really well.
Take care!
#11
Driver School Candidate
Sharing this in case other users find it useful:
2013 ES 300h
Rain sensing wipers
Headed wiper area
Moisture sensor for climate control
Rock chip and cracked windshield. I have $1000 deductible, so not even thinking about involving insurance. Lexus dealer usually charges an arm and two legs so not pursuing that option either. Research showed that Pilkington is an OEM supplier for Lexus.
Starting with Yelp, found a few mobile auto glass repair providers in my Los Angeles neighborhood. They all asked about rain sensor, wiper heater and LDA but not about moisture sensor. Safelite's website doesn't ask about it either, they charge about $400.
$650 all in for Pilkington (but no moisture sensor) from place A which has great Yelp score
$550 cash no receipt for Pilkington place B, which has glowing Yelp score
Place C could not get a price even after several days from Pilkington but their excellent Yelp reviews made me want to let them have a shot.
A few other places were in the $250-350 range for non-Pilkington products.
Glad I called place D! Not mobile, but that's OK with me. Stellar Yelp reviews and talked to a customer in the waiting lounge who has been using that place many times during many years - he completely vouched for them. I took photos of the body around the windshield in case they scratched it. Got a little concerned that they didn't put any protection on the fenders. They placed a towel or something on the roof and put tools there. Not ideal, but OK I guess. They left quite a few smudges on the glass.
$315 for the Pilkington windshield and $40 for installation. Installation looks OK and has lifetime warranty. I'll update after the first rain and when I have a chance to fully test the rain sensing wipers and auto climate control, but I have no reason to believe they're not working.
Score 1 for doing your research and shopping around!
2013 ES 300h
Rain sensing wipers
Headed wiper area
Moisture sensor for climate control
Rock chip and cracked windshield. I have $1000 deductible, so not even thinking about involving insurance. Lexus dealer usually charges an arm and two legs so not pursuing that option either. Research showed that Pilkington is an OEM supplier for Lexus.
Starting with Yelp, found a few mobile auto glass repair providers in my Los Angeles neighborhood. They all asked about rain sensor, wiper heater and LDA but not about moisture sensor. Safelite's website doesn't ask about it either, they charge about $400.
$650 all in for Pilkington (but no moisture sensor) from place A which has great Yelp score
$550 cash no receipt for Pilkington place B, which has glowing Yelp score
Place C could not get a price even after several days from Pilkington but their excellent Yelp reviews made me want to let them have a shot.
A few other places were in the $250-350 range for non-Pilkington products.
Glad I called place D! Not mobile, but that's OK with me. Stellar Yelp reviews and talked to a customer in the waiting lounge who has been using that place many times during many years - he completely vouched for them. I took photos of the body around the windshield in case they scratched it. Got a little concerned that they didn't put any protection on the fenders. They placed a towel or something on the roof and put tools there. Not ideal, but OK I guess. They left quite a few smudges on the glass.
$315 for the Pilkington windshield and $40 for installation. Installation looks OK and has lifetime warranty. I'll update after the first rain and when I have a chance to fully test the rain sensing wipers and auto climate control, but I have no reason to believe they're not working.
Score 1 for doing your research and shopping around!
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NdYAG (09-17-18)
#12
Lead Lap
Sharing this in case other users find it useful:
2013 ES 300h
Rain sensing wipers
Headed wiper area
Moisture sensor for climate control
Rock chip and cracked windshield. I have $1000 deductible, so not even thinking about involving insurance. Lexus dealer usually charges an arm and two legs so not pursuing that option either. Research showed that Pilkington is an OEM supplier for Lexus.
Starting with Yelp, found a few mobile auto glass repair providers in my Los Angeles neighborhood. They all asked about rain sensor, wiper heater and LDA but not about moisture sensor. Safelite's website doesn't ask about it either, they charge about $400.
$650 all in for Pilkington (but no moisture sensor) from place A which has great Yelp score
$550 cash no receipt for Pilkington place B, which has glowing Yelp score
Place C could not get a price even after several days from Pilkington but their excellent Yelp reviews made me want to let them have a shot.
A few other places were in the $250-350 range for non-Pilkington products.
Glad I called place D! Not mobile, but that's OK with me. Stellar Yelp reviews and talked to a customer in the waiting lounge who has been using that place many times during many years - he completely vouched for them. I took photos of the body around the windshield in case they scratched it. Got a little concerned that they didn't put any protection on the fenders. They placed a towel or something on the roof and put tools there. Not ideal, but OK I guess. They left quite a few smudges on the glass.
$315 for the Pilkington windshield and $40 for installation. Installation looks OK and has lifetime warranty. I'll update after the first rain and when I have a chance to fully test the rain sensing wipers and auto climate control, but I have no reason to believe they're not working.
Score 1 for doing your research and shopping around!
2013 ES 300h
Rain sensing wipers
Headed wiper area
Moisture sensor for climate control
Rock chip and cracked windshield. I have $1000 deductible, so not even thinking about involving insurance. Lexus dealer usually charges an arm and two legs so not pursuing that option either. Research showed that Pilkington is an OEM supplier for Lexus.
Starting with Yelp, found a few mobile auto glass repair providers in my Los Angeles neighborhood. They all asked about rain sensor, wiper heater and LDA but not about moisture sensor. Safelite's website doesn't ask about it either, they charge about $400.
$650 all in for Pilkington (but no moisture sensor) from place A which has great Yelp score
$550 cash no receipt for Pilkington place B, which has glowing Yelp score
Place C could not get a price even after several days from Pilkington but their excellent Yelp reviews made me want to let them have a shot.
A few other places were in the $250-350 range for non-Pilkington products.
Glad I called place D! Not mobile, but that's OK with me. Stellar Yelp reviews and talked to a customer in the waiting lounge who has been using that place many times during many years - he completely vouched for them. I took photos of the body around the windshield in case they scratched it. Got a little concerned that they didn't put any protection on the fenders. They placed a towel or something on the roof and put tools there. Not ideal, but OK I guess. They left quite a few smudges on the glass.
$315 for the Pilkington windshield and $40 for installation. Installation looks OK and has lifetime warranty. I'll update after the first rain and when I have a chance to fully test the rain sensing wipers and auto climate control, but I have no reason to believe they're not working.
Score 1 for doing your research and shopping around!
Typically, people are reporting that an OEM replacement windshield on a car with features such as rain sensing wipers, LDA, etc. costs somewhere around $1500 or more. Some who have reported paying a few hundred dollars less have also reported problems with some of the windshield-related electronics. Even from those who have gone with non-OEM options, I don't recall seeing prices anywhere close to the $355 total cost that you are reporting.
I could be missing something, but I have a hard time believing that you would be getting OEM quality glass and that all of the electronics-related features still work properly for a price that is barely 25% of what others are reporting. Perhaps, someone can explain what I'm missing, but, until then, I'll be skeptical.
#13
#14
Driver School Candidate
I could be missing something, but I have a hard time believing that you would be getting OEM quality glass and that all of the electronics-related features still work properly for a price that is barely 25% of what others are reporting. Perhaps, someone can explain what I'm missing, but, until then, I'll be skeptical.
Its good to be skeptical!
In the retail industry 2.5 times is the typical markup, so wholesale on a $1000 windshield could easily be less than $300. An hour of labor at a Lexus dealership is maybe $100-200. Add to that Lexus being a ‘premium’ brand and that explains the markup to $1500 for a new windshield. No one seriously believes it costs $10,000 more to make a Lexus compared to a Toyota?
The glass place I chose is in a not so nice part of town, surrounded by the competition of at least ten other auto glass places, doesn’t have nice facilities or free pastries in a lounge with computers and left smudges on my car and glass. The guys who did the job probably only made 15-20/hour. It is possible they use inferior glue or sealants...but that would have shown in at least a few of the Yelp reviews I scoured.
Ultimately you will pay what you feel comfortable with. OEM is safe but expensive and many people don’t realize that many aftermarket parts are nearly identical and made by the same manufacturer.
The online articles like the Edmunds article quote people who have an interest in steering people to more expensive products.
I’ll update if I have any problems!
Last edited by dmusik; 09-25-18 at 05:43 PM.
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NdYAG (09-17-18)