New 2017 Engine coolant temperature problem

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Jun 26, 2017 | 08:39 PM

#16

dchar

Lexus Champion

Joined: Feb 2013

Posts: 2,954

Likes: 235

From: SoCal

Quote:

Originally Posted by freefall

i spoke to service manager and he said "It was like 110 degrees that day and if it happens again, contact us. If you'd like i will schedule the service." he also said
"to be honest with you, there is a big difference between the gauge reaching the red line and reaching right below the red line." I ended up scheduling an appointment 2 weeks later and will report back. Thank you again everyone for your time.

Ask the service manager...how many cars did he see in the past week that came in for coolant temperature gauge...because according to his statement, every Lexus should have a high coolant temperature reading when its hot outside.

Jun 27, 2017 | 06:16 AM

#17

bc6152

Lexus Test Driver

Joined: Dec 2012

Posts: 5,296

Likes: 1,589

From: SE PA

Quote:

Originally Posted by dchar

Well stated dchar. The car simply shouldn't have run hot PERIOD!

Jun 27, 2017 | 09:33 PM

#18

gemigniani

Intermediate

Joined: Jun 2010

Posts: 319

Likes: 30

From: Nevada

Quote:

Originally Posted by freefall

i had my brand new 2017 ES 350 delivered from the local dealer last Friday afternoon (1 hour drive from the dealer), and i took a short drive, about 2 miles in my neighborhood to feel the new car. When i came back and parked in garage, i noticed engine coolant temperature gauge was almost touching the red line.

You mean someone drove your new car a whole hour with the engine coolant temperature gauge was almost touching the red line? If true, the motor is damaged. There's absolutely no excuse for that and the dealer should be forced to buy back the car if a dealership employee drove the car a whole hour to your home with the coolant temp near or in the red zone.

Jun 28, 2017 | 04:41 PM

#19

GES

Pole Position

Joined: Jun 2013

Posts: 234

Likes: 26

From: OH

Quote:

Originally Posted by freefall

anyway, in 2 weeks when you take the car back to the dealer let us know was the problem, that is if the head gasket is not blown by that time.. LOL. Oh maybe you should check the engine oil dipstick to see if there is coolant mixed with the oil.

Jun 29, 2017 | 07:16 AM

#20

chromedome

Lexus Test Driver

Joined: Aug 2014

Posts: 1,397

Likes: 51

From: CN

Worst case scenario, any overheating episodes should have been recorded by the ECU. The dealer can pull up the data to see if the car really did get close to overheating. Gonna be hell to pay if someone at the dealer cooked the engine by not noticing the high engine temp...

Jun 29, 2017 | 07:35 AM

#21

Dstu10

Driver School Candidate

Joined: Jun 2017

Posts: 14

Likes: 5

From: Florida

Quote:

Originally Posted by freefall

i spoke to service manager and he said "It was like 110 degrees that day and if it happens again, contact us. If you'd like iFind an will schedule the service." he also said
"to be honest with you, there is a big difference between the gauge reaching the red line and reaching right below the red line." I ended up scheduling an appointment 2 weeks later and will report back. Thank you again everyone for your time.

Find another dealer ASAP. I live in south Florida and I have never seen the gauge climb out of the normal state. Also, is it a lease or purchase? If it's a lease and you don't intend to buy it, then it is ultimately their problem when they try and re-sell with a blown out motor in the service history.

Jul 30, 2017 | 05:20 AM

#22

Popgun

Driver

Joined: Jul 2012

Posts: 77

Likes: 12

From: VA

Was there a resolutiong to this?

Jul 30, 2017 | 07:47 PM

#23

Poppa

Instructor

Joined: Jan 2014

Posts: 756

Likes: 168

From: Louisiana

I have to agree with most of the others.. no way that your temp gauge should approaching the red line. I noted that you said you live in California and it was over a 100 degree's on that day.. I live in Louisiana and it is absolutely normal for temperatures to be in the upper 90's and triple digits all summer long and I have never seen my temp gauge on my ES show anything but being in the normal range... The only thing I would check before having it towed to a dealership is I would check the coolant.. Just make sure the engine is cold when you do it... if the coolant level is okay, just have it towed to a lexus dealership... Good luck with it and let us know what happens..

Poppa