Originally Posted by mcleslie

The crack was small and in the middle of the top part of the windshield but it has since spread from the middle to each end. My inspection was due by the end of January 2024 and the Lexus garage told me they could not inspect it because it would not pass. I was told by some employees at the Lexus dealership to drive it because it wouldn't "shatter". I tried to explain I wasn't concerned about it shattering but if something else hits this glass it will be totally undriveable. I have been driving it uninspected because the cracks do not impede my driving. I have repeatedly asked what it taking so long and I have been told it is a "supply chain issue". I reject that because they are putting out new RXs and they have windshields. No one can tell me how many plants they have that manufacture their windshields and no one can tell me how many other people are waiting but I am told other people have been waiting longer than I. I have called other states to inquire about availability and one Lexus dealership told me the windshield is "discontinued" but local people and the Lexus Brand engagement rep deny this. I have joked that even if there is one person making replacement windshields, wouldn't it be made by now?! It's disgraceful customer service. I see you are from Pennsylvania and I am as well.

Originally Posted by blaze2012

That makes sense. If there's new cars coming out then it can't be discontinued, unless it's a slightly different windshield. But two years is not reasonable. Surely someone's made some windshields somewhere within that time frame. Can you trade in a car with a cracked windshield? Or maybe get it done with non Lexus glass and trade it in for another car or maybe see how it turns out. Is there a windshield in between official Lexus glass and aftermarket?