projectdna

iTrader: (56)

... but it's not just about what you say, but what you don't say.

(lol @ ambiguous statements.)

suka4thong

iTrader: (9)

maybe it's time for me to call up richard and make appointment.

hwy1isf

iTrader: (1)

As mentioned I am going to give them another try, but I am sure not ready to join their fan club as so many of you seem to have. I would still recommend anyone follow up on your car when you get it back, ie check your oil level, and a thorough inspection before you leave.

Good Luck

xmike714x

iTrader: (1)

came in today for my car service...dealt with richard...reallly nice dude.

ISThree

iTrader: (2)

+1 for charlie!

shiny250

iTrader: (4)

for peter n charlie!

hwy1isf

iTrader: (1)

Just a simple recommendation, and take it with a grain of salt. But from experience I would suggest you check your fluid levels, misplaced fasteners, and for missing parts. All of which has happened to me at Westminister so consequently my cars now go to Son at Dynamic Automotive in nearby Midway City.

Best of Luck,

Gary

RA40

iTrader: (6)

+1

Unless you know the tech working on the car, as consumers, it does you well to verify the work. When I had the Toyota, I had the service advisor request the same technician preform the work. That guy was thorough and I knew it was no worries in his hands.

The service advisors come and go but if the tech is still there, it doesn't matter who writes the work order up. These are the front men...some are tech knowledgeable, others know the basics...they are there to give you courtesy treatment.

yoondog

iTrader: (2)

Is there any way to request Richard as your service tech?

n0th1ng

iTrader: (9)

just tell them u wanna speak to him when u check in @ dealer..

loftus112

iTrader: (2)

Why wouldn't you be able to? You're the paying patron and money talks.

LilMan23

iTrader: (3)

hey guys when do we get a service again? after how many miles? whats after the 30k service?

Blkexcoupe

iTrader: (8)

The car will tell you to take it to the dealer on the nav screen. It won't let you forget either since it reminds you every time you get in the car.

Which service are you referring to?

Allen K

iTrader: (4)

30 60 90 are the big ones.

funnie

iTrader: (14)

i went to lexus of westminster and Charlie was able to help me fix the interior dash rattle issue. Really nice guy and seems to be knowledgeable about our cars. Kudos to Charlie n the excellent service offered at Westminster. My gf plans on getting a new RX n im thinking of taking her there to get one.