Quote:
From their own site 184 problem areas across nine major categoriesOriginally Posted by mmarshall
That's an interesting point. But it also begs the question of what these "problems" actually consisted of. There's already been a lot of discussion about the difference between a minor issue on a touch-screen and an engine or transmission failing, leaving one stranded.
Quote:
The study, now in its 33rd year, has been redesigned to include all of the features and technology that are available in current vehicles. The study covers 184 specific problem areas across nine major vehicle categories: climate; driving assistance (new in 2022); driving experience; exterior; features/controls/ displays; infotainment; interior; powertrain; and seats.Following are key findings of the 2022 study:
https://www.jdpower.com/business/pre...%20and%20seats.The study, now in its 33rd year, has been redesigned to include all of the features and technology that are available in current vehicles. The study covers 184 specific problem areas across nine major vehicle categories: climate; driving assistance (new in 2022); driving experience; exterior; features/controls/ displays; infotainment; interior; powertrain; and seats.Following are key findings of the 2022 study:
- Owners of mass market vehicles experience fewer problems:Mass market brands average 190 problems per 100 vehicles (PP100), which is 14 PP100 lower than for premium brands (204 PP100). Premium brands typically incorporate more technology in their vehicles, which increases the likelihood for problems to occur. At the same time, the build quality of mass market vehicles has improved considerably and now matches that of the premium brands.
- Infotainment systems remain most problematic area:The infotainment category continues to be the most problematic, with an average of 51.9 PP100, which is more than twice as many problems as the next-highest category. Seven of the top 10 problem areas in the study are infotainment-related, including: built-in voice recognition (8.3 PP100); Android Auto/Apple CarPlay connectivity (5.4 PP100); built-in Bluetooth system (4.5 PP100); not enough power plugs/USB ports (4.2 PP100); navigation systems difficult to understand/use (3.7 PP100); touchscreen/display screen (3.6 PP100); and navigation system inaccurate/outdated map (3.6 PP100).
needs to be different charts based on subsystems of the car, not all lumped together
really? Not enough USB power plugs counts as a problem
really? Not enough USB power plugs counts as a problem
Quote:
good point. If you look data for last 5 years across various surveys don’t think any brand comes close to Lexus in reliability ratings. They are consistently at the top which is what is commendable. Originally Posted by Hoovey689
The same could be said of winner Kia, as well as Porsche, and Toyota and pretty much every automaker. Last year #1 had 81 PPV, this year #1 is 145 PPV.
Quote:
That data already exists, but you have to buy it- which the OEM's typically do. That's why and how J.D. Power makes its money, not the "OEM's pay J.D. Power for high rankings!" drivel that is spewed by those who watch too much Scotty Kilmer and get upset when their biases aren't being affirmed.Originally Posted by mmarshall
That's an interesting point. But it also begs the question of what these "problems" actually consisted of. There's already been a lot of discussion about the difference between a minor issue on a touch-screen and an engine or transmission failing, leaving one stranded.
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another worthless 'study'.
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Hardly worthless, these studies provide valuable data points when deciding between car brands. Can't take one over the other as gospel, but they give you a picture
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Agreed, I kept telling people the reliability is vastly overblown but what would someone who works on them know. Originally Posted by SW17LS
I have said this for a long time, Honda no longer deserves to be spoken of in the same universe as Toyota.
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Nissan engines are great, it's the thing attached to them that's made of glass Originally Posted by AMIRZA786
Nissan's have always not had great engines, but what's in common with Infiniti, Honda, Subaru, and Acura? Force induction
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do you really believe mercedes is below industry average (which this 'study' shows)?Originally Posted by SW17LS
Hardly worthless, these studies provide valuable data points when deciding between car brands. Can't take one over the other as gospel, but they give you a picture
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I don't know about reliability, but whenever I'm in an Uber, I find the Accord and the CRV a LOT more pleasant than the Camry/Highlander.
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That's actually true, their transmissions are pretty horribleOriginally Posted by Striker223
Nissan engines are great, it's the thing attached to them that's made of glass
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Oh, 100% absolutely I believe it. Its just barely below average. The takeaway is Mercedes have average reliability which I think is spot on.Originally Posted by bitkahuna
do you really believe mercedes is below industry average (which this 'study' shows)?
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again we need to really look at what these numbers mean. the counts are "problems per 100 cars".
the best is 145 (or 1.45 problems per car) and the worst is 284 (or 2.84 problems per car).
so the 'best' cars have 1-2 problems per car and the worst have 2-3.
what this tells me is ALL cars are EXTREMELY "dependable" (the key word in the title of the study) and the chance of a serious 'dependability' problem (i.e., being stranded somewhere) are EXTREMELY low for all vehicles.
ergo, the 'study' does not mean a whole lot.
the best is 145 (or 1.45 problems per car) and the worst is 284 (or 2.84 problems per car).
so the 'best' cars have 1-2 problems per car and the worst have 2-3.
what this tells me is ALL cars are EXTREMELY "dependable" (the key word in the title of the study) and the chance of a serious 'dependability' problem (i.e., being stranded somewhere) are EXTREMELY low for all vehicles.
ergo, the 'study' does not mean a whole lot.
Quote:
the best is 145 (or 1.45 problems per car) and the worst is 284 (or 2.84 problems per car).
so the 'best' cars have 1-2 problems per car and the worst have 2-3.
what this tells me is ALL cars are EXTREMELY "dependable" (the key word in the title of the study) and the chance of a serious 'dependability' problem (i.e., being stranded somewhere) are EXTREMELY low for all vehicles.
ergo, the 'study' does not mean a whole lot.
So if an outfit like JDP gets their survey results back and they are close should they just not publish them? If nothing else I guess it confirms what you said, most cars these days are pretty reliable.Originally Posted by bitkahuna
again we need to really look at what these numbers mean. the counts are "problems per 100 cars".the best is 145 (or 1.45 problems per car) and the worst is 284 (or 2.84 problems per car).
so the 'best' cars have 1-2 problems per car and the worst have 2-3.
what this tells me is ALL cars are EXTREMELY "dependable" (the key word in the title of the study) and the chance of a serious 'dependability' problem (i.e., being stranded somewhere) are EXTREMELY low for all vehicles.
ergo, the 'study' does not mean a whole lot.
Quote:
I think mechanically cars are mostly sound, but with the infusion of technology there is more chances for gremlinsOriginally Posted by LexBob2
So if an outfit like JDP gets their survey results back and they are close should they just not publish them? If nothing else I guess it confirms what you said, most cars these days are pretty reliable.