The standards Dodge drivers have is far lower than the standards Lexus drivers have. Now I sound like a jerk saying that, but it is reality. Demographics have a huge roll in how these poll results come out.
They aren't, but technology is a major part of IQS and to be honest FCA infotainment is pretty easy to use vs the more complex Lexus infotainment. A 2019 Ram 1500 had the best backup camera I've ever seen in a car before, very crisp and clear image, their touch screen menu's are easy to use etc, pairing bluetooth etc. But the luster wears off after 90 days which is what IQS encompasses. VDS is more important and that is where Lexus shines.
Somehow I don't see people making a beeline to trade their Lexi for Dodges.
You are referring to their initial quality survey that looks at a car after 90 days. These are usually minor annoyances and all under warranty. Reliable you must look at their dependability study that surveys owners at the three year mark. Many cars at this point are out of warranty and this is when major problems will start. Here Dodge is 25/32 and 28/31. Lexus has over the last ten years in dependability been #1 eight times and #2 twice.
Somehow I don't see people making a beeline to trade their Lexi for Dodges.
Maybe you should look a little closer. Consider the huge number of customers already driving Chargers, Challengers, and Grand Caravans......although I agree that most probably did not trade Lexus products for them.
Just going to post the 2020 CR list where Dodge made it in the top 10. On their own these lists don't mean much, but when they start validating each other, it's worth paying attention rather than falling back on our own biases.
Just going to post the 2020 CR list where Dodge made it in the top 10. On their own these lists don't mean much, but when they start validating each other, it's worth paying attention rather than falling back on our own biases.
Also worth digging a little deeper into a major factor in the 'why' Dodge is on that list rather than simply blame it on bias... . The 'why' certainly helps Lexus as well, but Dodge takes it to a new level....
Hint the Challenger design listed as 'most reliable' in your image that's being produced today came out in 2008. Helps out both these surveys (plus is probably about to put a Dodge factory worker's kid through college... a kid that was born when they first started working on that car and looks like a new one won't come until 2023) !
Also worth digging a little deeper into a major factor in the 'why' Dodge is on that list rather than simply blame it on bias... . The 'why' certainly helps Lexus as well, but Dodge takes it to a new level....
Hint the Challenger design listed as 'most reliable' in your image that's being produced today came out in 2008. Helps out both these surveys (plus is probably about to put a Dodge factory worker's kid through college... a kid that was born when they first started working on that car and looks like a new one won't come until 2023) !
It was already mentioned in the other JD Power thread, but yeah. Here's Dodge's current lineup:
Charger 7th gen: 2011, 9 years
Challenger 3rd gen: 2008, 12 years
Durango 3rd gen: 2011, 9 years
Journey 1st gen: 2009, 11 years
Grand Caravan 5th gen: 2008, 12 years
Average 10.6 years
These cars have been out for a loooong time. Some of them sit on platforms even older than that. By now, most of their kinks should be worked out.
I'm scratching my head over Chevrolet. Does pretty well in J. D. Power Initial Quality and VDS...and not so good on Consumer Reports predicted reliability. Dodge is a little confusing as well. . My Dad wants a traditional American muscle car (Challenger) or a Corvette (C8). Just something with some character and exciting. Hard to make head or tails about potential reliability.
. The 'why' certainly helps Lexus as well, but Dodge takes it to a new level....
. My Dad wants a traditional American muscle car (Challenger) or a Corvette (C8). Just something with some character and exciting. Hard to make head or tails about potential reliability.