Just wanted to share my experience with this eBay user as I see he is selling a lot of Lexus parts on eBay for our cars. I purchased a set of used 2012 Lexus is headlights from lexmaniac2. The advertisement was for geniune Lexus parts.

The first shipment I received was one replica depo headlight and one geniune Lexus headlight. I contacted the seller and he said he doesn't know how it happened as they only use genuine parts. What's even stranger is that they had put a little geniune Lexus sticker on the back of the headlight like they were hoping someone wouldn't notice. Anyway I ended up sending the light back to them a and they sent me out a new genuine light a couple days later. A little inconvenient but no big deal.

My replacement light has been leaking water and I just recently found that it was leaking from a bad seal around the rim of the headlight. I contacted the seller again and they said there is no way and that they test headlights for moisture before sending them out. He offered to have me send the light to him and fix it for $170 which I laughed at.

I paid $1500 for these headlights and I would hope they wouldn't have moisture issues for that kind of money. Unfortunately it took me 3 tries to find/stop the leak into my headlight and I have gone through 2 ballasts as the water leakage was so bad it would puddle up in the bottom of the headlight after just an hour or so of rain.

Sorry for the long read but I wanted to share my experience with this eBay user. I would definitely not recommend buying from him.

 

Read wasn't long at all, no need to apologize!

It's too bad since most times EBay sellers are fine however I rarely buy from EBay anymore as Amazon pretty much has everything at the same price or cheaper sometimes, ships much faster, and most importantly provides no hassle returns. File an EBay complaint against the seller if you haven't however the only thing against that is if the buyer didn't offer any buyer protection warranty (i.e. sold as-is). Good luck!

 

Long story short, why not return parts for refund?

Long story. Just wondering if it's a power seller etc. and distributor, or not. I had an experience getting a Lexus OE drip rail that is around $300 new, and it was "new" and for sale around $80. I understand that we often get what we pay for, but the description said "new" and the seller had about 100% positive feedback over 10's of thousands of reviews, so why not? I get the part and it was dented in one spot--as if new, but returned. And the dent lined up with the clip on the car's roof. The seller immediately said they would refund my funds (immediately), and stated the reason for the low price is if they source from Japan, it's very cheap, but for a USA distributor, much more (not going to get more than 31% off list if it comes from the USA). That's why you see him listing the same part as new, some $80, some $270. I got the feeling this seller is so large that they never handled it and was legit. I have had issues with GM parts as well, and once again, handled within minutes. So my point is mistakes happen, what makes a seller legit is of course the nearly 100% rating, but handling any issue immediately.

In the above case, the seller offered some recourse, which is not satisfactory to the OP. The question would be how long were the parts on the vehicle, if 7 days, sure that's not acceptable. If 2 years, imho it would be. I don't know what model car we're talking about, so I randomly chose IS, 2012, and the headlamp lists for $1,246. So to have paid $1500 for a pair implies used. With used parts, there's a warranty, such as return within x days.

p.s. my wife had a rear tail replaced under warranty, due to moisture inside. The replacement? It also had moisture, with the addition of an insect. So believe it or not, things happen, a 2nd lamp had to be installed.

edit: Is it likely a GM part is defective with a bug inside, out of a sealed box? Odds are slim. Coulda been the tech swapped one that came off of another vehicle, replaced under warranty, and he pocketed the new part charged to GM under warranty--these shenanigans happen every day, every minute, which is why valuable parts are serialized and scanned. Or he broke the seal upon installation. Former is more likely.