Lexus Pre Purchase Inspection - ClubLexus - Lexus Forum Discussion


Car Chat General discussion about Lexus, other auto manufacturers and automotive news.

Lexus Pre Purchase Inspection

Reply
 
 
 
Thread Tools Search this Thread
Old 06-26-17, 06:21 PM   #1
UDel
Lexus Fanatic
Thread Starter
 
Join Date: Feb 2005
Location: ------
Posts: 7,693
Thanked 37 Times in 32 Posts
Default Lexus Pre Purchase Inspection

Has anyone had any issues with a PPI by Lexus or other makes like the dealership said everything was good but something went wrong not long after purchase or they missed something pretty expensive? Did the dealership do anything to make it right. Are there any guarantees that if something happens soon after you pay to get one that it will be covered or partially covered? There does not seem to be a real incentive to find/report all issues with the car/potential purchase if the dealership thinks they would be getting your business/money anyway if or when something goes wrong.
UDel is offline   Reply With Quote
Old 06-26-17, 06:26 PM   #2
SW17LS
Lexus Fanatic
 
SW17LS's Avatar
 
Join Date: May 2012
Location: MD
Posts: 21,270
Thanked 268 Times in 225 Posts
Default

Quote:
Originally Posted by UDel View Post
Has anyone had any issues with a PPI by Lexus or other makes like the dealership said everything was good but something went wrong not long after purchase or they missed something pretty expensive? Did the dealership do anything to make it right. Are there any guarantees that if something happens soon after you pay to get one that it will be covered or partially covered? There does not seem to be a real incentive to find/report all issues with the car/potential purchase if the dealership thinks they would be getting your business/money anyway if or when something goes wrong.
Aren't you in MD? If you're in the DC Metro area I would give you the name and info of my independent Lexus mechanic. You could trust him to give you a legit PPI and not hold back...
SW17LS is online now   Reply With Quote
Old 06-26-17, 10:39 PM   #3
Fizzboy7
Lexus Fanatic
 
Fizzboy7's Avatar
 
Join Date: Mar 2008
Location: California
Posts: 7,612
Thanked 11 Times in 11 Posts
Default

I still have clear plastic sticking out of my door sill. No matter how I try gripping it, it won't tear off. At this point, nine years after delivery, I think they'll laugh at me if I bring it up during my next service.
Fizzboy7 is offline   Reply With Quote
Old 06-27-17, 01:23 PM   #4
UDel
Lexus Fanatic
Thread Starter
 
Join Date: Feb 2005
Location: ------
Posts: 7,693
Thanked 37 Times in 32 Posts
Default

Quote:
Originally Posted by SW15LS View Post
Aren't you in MD? If you're in the DC Metro area I would give you the name and info of my independent Lexus mechanic. You could trust him to give you a legit PPI and not hold back...
Not in Maryland now, I do go through Maryland often, used to a lot. I was just wondering if there were any experiences of a car with a PPI where they missed something pretty expensive and if there were any guarantees or obligations after paying to make it right if they missed something.
UDel is offline   Reply With Quote
Old 06-27-17, 02:00 PM   #5
bitkahuna
resisting entropy
iTrader: (20)
 
bitkahuna's Avatar
 
Join Date: Feb 2001
Location: Present
Posts: 52,493
Thanked 42 Times in 37 Posts
Default

Quote:
Originally Posted by Fizzboy7 View Post
I still have clear plastic sticking out of my door sill. No matter how I try gripping it, it won't tear off. At this point, nine years after delivery, I think they'll laugh at me if I bring it up during my next service.
one word: tweezers
bitkahuna is offline   Reply With Quote
Old 06-27-17, 02:10 PM   #6
FastFord
Lexus Test Driver
 
Join Date: Apr 2016
Location: Ontario
Posts: 926
Thanked 120 Times in 109 Posts
Default

I've had a few things missed or not told by many dealers. After 56 vehicles I can think of a few things that stood out and got me pretty upset.

The worst was finding out my car fell off the lift (smashed door) and they didn't tell me. Thought something was funny when the car came out of the showroom for delivery 2 days later. They called me to tell me they didn't get to my car in time so it would be next week. No big deal. Picked up the car the next week, didn't notice anything. Driving around for a few days I thought the car looked better on one side than the other. I went to the dealer paint shop to see if they could buff the paint the same on both sides...figuring the only did half the car. The body shop manager comes up to me and asks if I liked the repair? What repair? That's when I found out what happened. In to see the General manager, they fixed me up but lost my business forever.

Next was a trailer hitch installed before delivery, fell off. I don't know if that would be considered part of the PPI, but ...

Lots of plastic stuff from all sorts of places on many cars, no floor mats, missing keys, tires grossly over inflated, and side molding installed by mistake.

I have never had an issue getting things that should have been caught fixed or repaired. It's just another trip to the dealer.
FastFord is offline   Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
Lexus Dealership issue after detail 01Convert Automotive Care & Detailing 2 01-12-18 10:18 PM
Late model '08 IS - Smart card programming rebs IS - 2nd Gen (2006-2013) 35 12-28-16 09:53 AM
**My Crazy LS600hL Hybrid Story** CJITTY LS - 4th Gen (2007-2017) 67 12-15-16 02:21 AM
Buying a used 2014 IS 250 F sport. What to look for before buying? likeits07 IS - 3rd Gen (2014-present) 26 06-16-16 01:31 PM
Lexus dealership cannot figure out what's wrong!!! Gs3500 GS - 3rd Gen (2006-2011) 16 02-24-16 07:54 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -7. The time now is 07:09 PM.


Copyright © 2000-2017 Internet Brands, Inc. All Rights Reserved We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: