Toyota Blames Rapid Growth For Quality Problems
Lexus Test Driver
Joined: Nov 2007
Posts: 5,285
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From: NV
And how about Mercedes benz? They were once known to be the top of the food chain when it comes to build quality before Lexus came along. Even though the current benz seems to be a bit better than the benz from the late 90s, they still get criticized. Benz is trying hard to regain their status.
I just dont buy Toyota's story at all. What does rapid growth have to do with using cheaper interior parts such as those found on the Camry and Tundra? Now that the highlander and a few other vehicles have MUCH better quality, what does that say? To me, it says that Toyota made a poor choice at the time, and the quality of the product shows that. No need to try to convince me otherwise.
I just dont buy Toyota's story at all. What does rapid growth have to do with using cheaper interior parts such as those found on the Camry and Tundra? Now that the highlander and a few other vehicles have MUCH better quality, what does that say? To me, it says that Toyota made a poor choice at the time, and the quality of the product shows that. No need to try to convince me otherwise.
To be honest, I dont care if they use Kaizen, Daizen, Sushi, Toyota, or whatever method. Just make high quality vehicles again and the mass will be happy.
Lexus Fanatic
Joined: Oct 2003
Posts: 94,223
Likes: 221
From: Virginia/D.C. suburbs
And how about Mercedes benz? They were once known to be the top of the food chain when it comes to build quality before Lexus came along. Even though the current benz seems to be a bit better than the benz from the late 90s, they still get criticized. Benz is trying hard to regain their status.
I just dont buy Toyota's story at all. What does rapid growth have to do with using cheaper interior parts such as those found on the Camry and Tundra? Now that the highlander and a few other vehicles have MUCH better quality, what does that say? To me, it says that Toyota made a poor choice at the time, and the quality of the product shows that. No need to try to convince me otherwise.
Lexus Fanatic
Joined: Dec 2005
Posts: 6,231
Likes: 0
From: Los Angeles/Vancouver
it is part of toyota's production management system and it is responsible for the quality toyota cars we are used to seeing in the past
Thread Starter
Lexus Champion
Joined: Aug 2006
Posts: 2,766
Likes: 2
From: Florida
They have a long and rich history of success in the auto industry. Toyota would still be manufacturing textile looms if not for reverse engineering and copying the Big 3, pirating designs from Chevy in particular, actually I think back then it was the Big 4 or more.
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Lexus Champion
Joined: Aug 2006
Posts: 2,766
Likes: 2
From: Florida
Until recently apologies and actions claimed to be undertaken centered on things that caused embarrassment like recalls.
Otherwise numerous chronic defects have been deliberately ignored and are now coming home to roost and I believe that arrogance will allow many more years of Lexus/Toyota taking it on the chin in ratings which is/was so otherwise unnecessary if they had not pushed quantity over quality in the first place. They had quality wrapped up until something drastic caused a quantity change in direction. It will take years for the negative dust to settle on that decision.
Remember when Lexus decided to recall every LS they sold after the first 3 months of creating Lexus? It was a minor thing that had only effected two known cars but they recalled every vehicle they sold. They came to your house picked up the car dropped a loaner car off, checked the issue, returned the car washed/detailed and a full tank of gas, completely free of charge.
Lexus/Toyota remember then? Well think of where your money comes from and think harder about what you're risking by becoming GM.
Lexus/Toyota remember then? Well think of where your money comes from and think harder about what you're risking by becoming GM.
anyone read about the tacoma frame fix, they are going to buy back your 95-00 tacoma for 1.5x the excellent value on KBB if they find it to be badly corroded, and give you some rebate if you purcahse a new or CPO vehicle from toyota.
http://blog.lexus.com/2008/03/living-up-to-ou.html
yea id like to see ANY company do that for you
http://blog.lexus.com/2008/03/living-up-to-ou.html
First found out about this by a car salesman who flagged me down as I drove by his dealership so I was pretty skeptical but it might be legit. It seems that the frames are rotting out on many of the Tacoma's from 1995-2000. You need to have it inspected at a dealership to see if you qualify. Here are some of the details and a couple links. It seems to be geared for New England folks:
*Toyota will repurchase your Tacoma at 1.5 times the Kelley Blue Book
Suggested Retail Value (excellent condition)
* Toyota is offering each customer a complimentary loaner vehicle
while you are considering alternative transportation options
* Toyota is offering a $1,000 owner loyalty rebate for customers who
purchase a replacement Tacoma or Tundra
* Toyota is offering a $500 owner loyalty rebate for customers who
purchase a replacement of any other new Toyota (Scion excluded) or Toyota Certified Used Vehicle
* Any applicable rebates, purchase incentives, and special financing
offers in effect would be in addition to the special offers listed above
*Toyota will repurchase your Tacoma at 1.5 times the Kelley Blue Book
Suggested Retail Value (excellent condition)
* Toyota is offering each customer a complimentary loaner vehicle
while you are considering alternative transportation options
* Toyota is offering a $1,000 owner loyalty rebate for customers who
purchase a replacement Tacoma or Tundra
* Toyota is offering a $500 owner loyalty rebate for customers who
purchase a replacement of any other new Toyota (Scion excluded) or Toyota Certified Used Vehicle
* Any applicable rebates, purchase incentives, and special financing
offers in effect would be in addition to the special offers listed above
Last edited by 4TehNguyen; Mar 17, 2008 at 02:25 PM.
Thread Starter
Lexus Champion
Joined: Aug 2006
Posts: 2,766
Likes: 2
From: Florida
anyone read about the tacoma frame fix, they are going to buy back your 95-00 tacoma for 1.5x the excellent value on KBB, and give you some rebate if you purcahse a new or CPO vehicle from toyota.
http://blog.lexus.com/2008/03/living-up-to-ou.html
yea id like to see ANY company do that for you
http://blog.lexus.com/2008/03/living-up-to-ou.html
yea id like to see ANY company do that for you
((....If frame corrosion damage is confirmed by an inspection at a Toyota dealership, at Toyota's option, we will either repair the vehicle or repurchase it. No matter the vehicle’s actual condition, it will be valued as a vehicle in excellent condition. If the inspection reveals no rust perforation, the 15-year warranty will remain in force.))
Thread Starter
Lexus Champion
Joined: Aug 2006
Posts: 2,766
Likes: 2
From: Florida