I understand mistakes happen...but fix it and lets make things good. I reported this on Sunday night and its almost Friday with no resolution other then another message asking for a picture of the brown box they shipped in???? I'm at a loss for this. Guess I expect too much maybe

 

I would not have been so patient. Vendors on m5board know me very well. You **** me off, I smear your company all over the internet.

We pay up front with no guarantees whatsoever, so we have every right to be provided a 100% service. Because we are the reason why hey are in business.

 

in case you wanted to see what a brown box looks like:P

 

LOL what a bunch of jerk offs

 

hahahhaha that's hilarious mike, are those the pictures you sent them? i can't wait to see what they are going to say next

 

maybe they will ask for the measurements of the box next to make certain its their brown box. I could also take a pic of the box mfg cert on the bottom if that shows where the box came from....

 

you should play the wheres waldo game with them.. photoshop your box sitting in the middle of a pile of 3402034802384092348 boxes and make them find it!

Where's box?

 

Looking good....

 

Ban Rotora!!!

 

Note to self: Don't buy Rotora part secondary to poor service. I hate hearing stuff like this. They screw up and then make you feel like you stole something or you are playing games. What a pain in the ***.

 

Haha i just fell off my chair ROFL!!!!!!!!!!!!!!!!!!!!!!!

 

^ I have to agree. That was good. I can maybe use it in my next email if they ask me for more info

 

so no reply....what a joke! I guess I have to contact the credit card company and dispute the transaction. always a first for something I guess what a waste of my time. hope this shows on how they take care of customers. a repeat client I might add....

 

i say give them a last chance monday morning, send one last email or call and say if you don't hear by end of the day, you will go with cc. tell them it's been a week and that's more than enough time for them to sort it out, if at all

 

My advice, dispute the charges first.. ask later! The merchant will then run around trying to solve your issue and try to get a chargeback.