Replacement NAV units all gone
Thread Starter
Driver
Joined: May 2006
Posts: 179
Likes: 2
From: Sparks, Nevada
Replacement NAV units all gone
Our service guys placed an order for a new NAV unit because we have the typical no VR for heating/cooling functions. I was told the parts system did not show any in stock anywhere with no word from Lexus when new units would be available. Maybe they will upgrade the unit again before they release a new part, ya right.
Pole Position
Joined: Nov 2002
Posts: 377
Likes: 3
From: CA
2007 model year Lexuxs ES 350 vehicles equipped with the Lexus Navigation System produced BEFORE the Production Change Effective VIN JTHBJ46G#72022076 have the defective multi-display assembly.
The replacement NAV Unit is the same part number as the defective ones and there is no "new" unit. If you're vehicle is higher than the VIN number above, you are not affected. Because the error was found and corrected in production, any order for the part # 86430–33010 will ship a unit that has the fix in it.
Please have the dealer refer to TSIB #EL008-06 for complete R&R instructions.
The replacement NAV Unit is the same part number as the defective ones and there is no "new" unit. If you're vehicle is higher than the VIN number above, you are not affected. Because the error was found and corrected in production, any order for the part # 86430–33010 will ship a unit that has the fix in it.
Please have the dealer refer to TSIB #EL008-06 for complete R&R instructions.
Thread Starter
Driver
Joined: May 2006
Posts: 179
Likes: 2
From: Sparks, Nevada
I guess my service writer is not all that informed. Two days after she told us they did not know when a new part would become available she calls to say they have one. My wife dropped off her car this morning to have the new unit installed. I printed the voice commands for my wife to test before she leaves the dealer this afternoon. Keeping my fingers crossed.
Thread Starter
Driver
Joined: May 2006
Posts: 179
Likes: 2
From: Sparks, Nevada
Sloppy, sloppy service. My wife picks up the car and decides to test the voice commands before she leaves. Sure enough they still don't work. The service writer tries then they get a salesman to try it. The salesman tells the service writer to make sure that some final program process was done after the new install. Back into the service area it goes and 45 minutes later it is working.
I wonder if I brought in a flat tire if they would check to make sure the new tire has air in it before giving it back to me. Gee, this really lowers my confidence level of their techs
I wonder if I brought in a flat tire if they would check to make sure the new tire has air in it before giving it back to me. Gee, this really lowers my confidence level of their techs
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