hdans

I have a 2012 RX-350, gas, nav, AWD, 31K mi, purchased new. We've had fits with the electronics, like so many folks, but I've been on a rampage to get the car to work with my wife's iPhone 5. It will upload contacts fine, they may work for a while, but eventually, they all drop out and the contacts file in the RX is empty.

The regional technology advisor was in today and wanted to see my car. The wife went down to Fresno Lexus to meet him . . . eventually, he said, "the 2012 Lexus and the iPhone 5 are incompatible" and the fault is with Apple for their "safety feature" of flushing contacts when the phone drops its cell connection.

Questions: 1) does anyone else have this specific problem? 2) does this seem plausible?

Maybe I'm expecting too much, but really, should my $50K Lexus work with an iPhone? Is that asking too much, really?

svidas

I have a 2010 RX450h and it pairs with my iPhone 5s and never drops contacts. Have you updated you phone with the latest updates? Might try a friends iPhone and see if the same problem happens. Good luck.

sandy14

We have a 14 Gx, a 15 Rx, and just recently sold a10 Rx. I've had iPhones 4, 4s, 5 ,& 5s. All Our phones have always worked with all our Lexus cars. Never had such a problem.

vlad_a

A firmware update for your Lexus may be in order. You may want to call the corporate to get this moving at 800-25LEXUS.

Marqevans

I have a 2012 and an iphone 5c. I have had no problem with losing contacts to my knowledge. I understand that I have to manually update the car for additions and subtractions after the first upload you risk duplicating all your contacts if you upload again.

oohpapi44

iTrader: (1)

Might be worth asking what steps are you using to download contacts.