White Dust Particles on Dash
06-26-07, 06:27 AM
#31
Probably a non-hazardous coating...for use to prohibit bacteria build up, that's the cause of the odor....none to be concerned about. Otherwise they open themselves into serious litigation.
06-26-07, 07:25 PM
#33
Driver
Thread Starter
Lexus called me today and after they took a look at the pictures they are concerned. They have advised the service people to replace the a/c exchange
and heater motor and core if necessary. The parts are ordered and will be in
next Wed. My car will have to be overnight for them to have time to complete the repair. They have also asked me to give them a sample of the particles that are collecting on the dash.(and its not dry skin or dandruff geeezze)
We will wait and see what happens.
I will keep you posted
and heater motor and core if necessary. The parts are ordered and will be in
next Wed. My car will have to be overnight for them to have time to complete the repair. They have also asked me to give them a sample of the particles that are collecting on the dash.(and its not dry skin or dandruff geeezze)
We will wait and see what happens.
I will keep you posted
06-27-07, 07:45 AM
#35
How much have you collected of this "dust?"
06-27-07, 08:00 AM
#36
Interesting developments - thanks for keeping us in the loop.
Personally, I found the particles to be very small. I didn't give much thought to breaking them down or investigating further. My guess is consistent with other thoughts - that this is simply mold-preventing coating residue that didn't stick. If I continue to see the particles after a few months - or if we get updated information that this is a product issue - I'll plan on pursuing further.
Personally, I found the particles to be very small. I didn't give much thought to breaking them down or investigating further. My guess is consistent with other thoughts - that this is simply mold-preventing coating residue that didn't stick. If I continue to see the particles after a few months - or if we get updated information that this is a product issue - I'll plan on pursuing further.
06-27-07, 09:56 AM
#37
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is lexus going to do the for a charge or for free? ... it bothers me enough to have it done ... but not enough to pay (i'm sure some very large amount) unless its a health concern
06-27-07, 06:22 PM
#38
Driver
Thread Starter
RXOwner:
The larger particles are firm but the rest are like an ash and if you wipe them with your finger it leaves a trail just like a cigerette ash.
Mandyfig:
If you go the the link I posted below you can see the photo album and how much collected in a three day period.
VroomVroom:
I agree with your conclusion I also think it is break down of a coating either on the heater or a/c exhange.
Faymester:
My RX is still underwarranty and the service manger has indicated there will be no charges.
here is the link to my photo album if anyone wants to take a look at the bunch of pictures I sent to Lexus.
http://picasaweb.google.com/ccds22/R...articleProblem
if you double click on the thumb nails you will get a good large picture
The larger particles are firm but the rest are like an ash and if you wipe them with your finger it leaves a trail just like a cigerette ash.
Mandyfig:
If you go the the link I posted below you can see the photo album and how much collected in a three day period.
VroomVroom:
I agree with your conclusion I also think it is break down of a coating either on the heater or a/c exhange.
Faymester:
My RX is still underwarranty and the service manger has indicated there will be no charges.
here is the link to my photo album if anyone wants to take a look at the bunch of pictures I sent to Lexus.
http://picasaweb.google.com/ccds22/R...articleProblem
if you double click on the thumb nails you will get a good large picture
Last edited by ccds; 06-27-07 at 06:28 PM.
06-28-07, 05:05 PM
#39
Wow, saw the pics....that's horrible.....scary...breathing that crap. Good thing they will make the repairs....good luck.
07-01-07, 08:56 AM
#41
07-02-07, 10:42 AM
#43
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RXOwner:
The larger particles are firm but the rest are like an ash and if you wipe them with your finger it leaves a trail just like a cigerette ash.
Mandyfig:
If you go the the link I posted below you can see the photo album and how much collected in a three day period.
VroomVroom:
I agree with your conclusion I also think it is break down of a coating either on the heater or a/c exhange.
Faymester:
My RX is still underwarranty and the service manger has indicated there will be no charges.
here is the link to my photo album if anyone wants to take a look at the bunch of pictures I sent to Lexus.
http://picasaweb.google.com/ccds22/R...articleProblem
if you double click on the thumb nails you will get a good large picture
The larger particles are firm but the rest are like an ash and if you wipe them with your finger it leaves a trail just like a cigerette ash.
Mandyfig:
If you go the the link I posted below you can see the photo album and how much collected in a three day period.
VroomVroom:
I agree with your conclusion I also think it is break down of a coating either on the heater or a/c exhange.
Faymester:
My RX is still underwarranty and the service manger has indicated there will be no charges.
here is the link to my photo album if anyone wants to take a look at the bunch of pictures I sent to Lexus.
http://picasaweb.google.com/ccds22/R...articleProblem
if you double click on the thumb nails you will get a good large picture
(knock on wood) i dont.....best of luck getting that taken care of!!
07-03-07, 03:08 AM
#44
Driver
Thread Starter
No appointment yet with Lexus.
Parts are supposed to be here sometime this week, the a/c exchange was coming out of California.
Lexus dealer said he would call as soon as it arrives and then do the work.
Parts are supposed to be here sometime this week, the a/c exchange was coming out of California.
Lexus dealer said he would call as soon as it arrives and then do the work.
07-05-07, 01:13 PM
#45
Any progress? You still get the ash-dirt coming out?