RX - 1st Gen (1999-2003) Discussion topics related to the 1999 -2003 RX300 models

First service...

Thread Tools
 
Search this Thread
 
Old 06-13-01, 08:36 AM
  #1  
Coach
Guest
 
Posts: n/a
Thumbs up

I've just had my first service done at Ray Catena Lexus in Larchmont, NY and I can understand why they are rated the #2 Lexus dealer for service in the U.S.. My 1999 RX is a certified, pre-owned, fully loaded vehicle which I purchased with 31K miles on it June 1st. of this year. It is in excellent condition with only a couple of very small paint chips in the front of the hood, (which was taken care of with some touch-up paint). The only other issues I had with the RX was the left side of the drivers seat which was starting to crack and the A/C filter was very dirty.
Besides replacing the filter, changing the oil, washing the vehicle and vacuuming the complete interior they've ordered me a new seat cover for the driver's seat. It will be in next week and all this was free of charge!
Believe me, it takes a lot to impress me but this dealer truly believes that the customer comes first.
And just in case if anyone is wondering if I was demanding to the service rep. with these issues, I was not. As a matter of fact I had asked them if they would please take a look at the seat to let me know how much longer it would last before I would have to replace or repair it.
If you live in the Tri-state area and your looking for a new or used Lexus or you just want good service, give them a try. Their websight is: http://www.raycatenalexusny.com/
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Carver
RX - 2nd Gen (2004-2009)
5
05-07-15 09:51 AM
garfull
RX - 3rd Gen (2010-2015)
16
06-29-10 12:27 AM
AKIS350
Car Chat
18
07-06-08 12:38 AM
istundra
IS - 2nd Gen (2006-2013)
3
04-21-07 07:43 AM
StreetLexus
RX - 1st Gen (1999-2003)
1
10-23-02 06:54 PM



Quick Reply: First service...



All times are GMT -7. The time now is 02:25 AM.