Unhappy with parts of Lexus Entune system
05-23-15, 10:02 AM
#17
Driver School Candidate
05-28-15, 05:34 PM
#18
Driver School Candidate
Join Date: Apr 2015
Location: nevada
Posts: 12
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I've had my NX now for nearly one month. I love the vehicle in general but I am EXTREMELY dissatisfied with various parts of the Lexus Enform setup.
For instance, the Lexus Enform Remote registration requires your email address. I found out on my own and this was confirmed by Lexus Tech Support that something on the Lexus side requires an email domain can not be a single letter. My normal email is xyz@q.com, which is a completely valid domain. Other than being completely unnecessary, this was easy to get around by creating a gmail account.
I've also been almost entirely unsuccessful using Pandora, IHeart Radio, or Slacker music services and getting actual audio to play. I was able to find a link somewhere here that had a compatibility table for different phones and I found out that my iPhone 6 Plus was "untested". Well, why is that, since the phone was available since September of 2014? It doesn't seem to me that it should take over 9 months to evaluate compatibility.
I've seen posts which seem to be saying that it might work, if I do something to cause the audio to be sent over bluetooth to the car, instead of via the USB connection. Yet I've never seen a concise set of directions on how to do this that match the car and the phone.
Can anyone help? Is there any Lexus representation here?
Even the Lexus "Tech Specialist" at the dealer has been unable to figure this out.
For instance, the Lexus Enform Remote registration requires your email address. I found out on my own and this was confirmed by Lexus Tech Support that something on the Lexus side requires an email domain can not be a single letter. My normal email is xyz@q.com, which is a completely valid domain. Other than being completely unnecessary, this was easy to get around by creating a gmail account.
I've also been almost entirely unsuccessful using Pandora, IHeart Radio, or Slacker music services and getting actual audio to play. I was able to find a link somewhere here that had a compatibility table for different phones and I found out that my iPhone 6 Plus was "untested". Well, why is that, since the phone was available since September of 2014? It doesn't seem to me that it should take over 9 months to evaluate compatibility.
I've seen posts which seem to be saying that it might work, if I do something to cause the audio to be sent over bluetooth to the car, instead of via the USB connection. Yet I've never seen a concise set of directions on how to do this that match the car and the phone.
Can anyone help? Is there any Lexus representation here?
Even the Lexus "Tech Specialist" at the dealer has been unable to figure this out.
05-28-15, 06:16 PM
#19
Pit Crew
I've had numerous problems and the tech person said the iphone 6+ was having problems and would get back to me. The first week it was fine. Not now. When in Pandora, it plays what's playing on my phone now. With bluetooth sometimes I can browse, sometimes not. Iheart has problems too. And No one at Lexus has gotten back to me since I called. Also the Stocks app is not in alphabetical order like on my phone, and there's a stock I cannot add it says too many choices...Also the volume is too low on internet apps.
PS - I'm using a Samsung Galaxy S5 phone with my cars (works great in the Lexus).
Last edited by twitte; 05-28-15 at 06:20 PM.
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