Lexus Extended Warrantee
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Lexus Extended Warrantee
First of all, thanks to all of you that recommended the Lexus Platinum Extended Warrantee which I purchased about a year ago. Second, here is to the ones that are still thinking about getting it because some say the odds of you using it are slim to none. Well, mine paid off today as my 07 LS 460 amp took a dive this weekend and without the warrantee I would have been out 1900.00
Expensive AMP and a 10 day wait as it had to be ordered........... For those that don't know what a bad amp sounds like....... No volume control, no controls work, your mapping system does still work and you have the sound of a bird chirping coming out of your speakers. Drove me crazy till I got to the dealer so they could hear the bird too. Fuse out, wait 10 days and I let you know what happens next.
Expensive AMP and a 10 day wait as it had to be ordered........... For those that don't know what a bad amp sounds like....... No volume control, no controls work, your mapping system does still work and you have the sound of a bird chirping coming out of your speakers. Drove me crazy till I got to the dealer so they could hear the bird too. Fuse out, wait 10 days and I let you know what happens next.
#4
Lead Lap
Thats good it was covered!! There is a company that can fix those for about a third of.the price if you didn't have a warranty..there.is an active thread or two on that topic..good info for those without coverage
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What I have gathered and read, the 2007 LS 460 had a faulty amp which causes it to go out somewhere between the 30-40K range. This car is driven by my wife and the music is always at a normal to low volume, so its not that the "Boom, Boom" caused it to blow.
While at the dealer, I also took advantage of a hesitation on acceleration that I was feeling. They performed TSIB Recalibration TSIB TC009-07 (OP#TC7007). Feels better now....
While at the dealer, I also took advantage of a hesitation on acceleration that I was feeling. They performed TSIB Recalibration TSIB TC009-07 (OP#TC7007). Feels better now....
#6
What I have gathered and read, the 2007 LS 460 had a faulty amp which causes it to go out somewhere between the 30-40K range. This car is driven by my wife and the music is always at a normal to low volume, so its not that the "Boom, Boom" caused it to blow.
While at the dealer, I also took advantage of a hesitation on acceleration that I was feeling. They performed TSIB Recalibration TSIB TC009-07 (OP#TC7007). Feels better now....
While at the dealer, I also took advantage of a hesitation on acceleration that I was feeling. They performed TSIB Recalibration TSIB TC009-07 (OP#TC7007). Feels better now....
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Well, here is my update on my amp replacement by the dealer. After taking the car in the first time for the amp repair, I got a loaner which I later returned the next day because the service writer advised me that the amp would need to be ordered and it would take 10 days or so............so they put my car together and returned it to me. About 10 days later, I get a call...amp in............so, I made arrangements again to drop off the car, get a loaner and wait for the repair. Two days passed and I called the dealer asking about my car. The service writer stated the radio was doing the same crap and he thinks they got a faulty amp. This was last Tuesday. Today, I called to see what was happening. The service writer told me the amp was faulty and they had to order another unit....and that they were going to put my car back together again so I drop off the loaner......meanwhile, the amp gets delivered.................Haven't picked my car up yet, but this service sucks big time. They are more worried about their loaner and getting my car fixed. A nice nasty letter to Lexus is coming...........
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Amp Update
Well, here is my update on my amp replacement by the dealer. After taking the car in the first time for the amp repair, I got a loaner which I later returned the next day because the service writer advised me that the amp would need to be ordered and it would take 10 days or so............so they put my car together and returned it to me. About 10 days later, I get a call...amp in............so, I made arrangements again to drop off the car, get a loaner and wait for the repair. Two days passed and I called the dealer asking about my car. The service writer stated the radio was doing the same crap and he thinks they got a faulty amp. This was last Tuesday. Today, I called to see what was happening. The service writer told me the amp was faulty and they had to order another unit....and that they were going to put my car back together again so I drop off the loaner......meanwhile, the amp gets delivered.................Haven't picked my car up yet, but this service sucks big time. They are more worried about their loaner and getting my car fixed. A nice nasty letter to Lexus is coming...........
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#9
Well, here is my update on my amp replacement by the dealer. After taking the car in the first time for the amp repair, I got a loaner which I later returned the next day because the service writer advised me that the amp would need to be ordered and it would take 10 days or so............so they put my car together and returned it to me. About 10 days later, I get a call...amp in............so, I made arrangements again to drop off the car, get a loaner and wait for the repair. Two days passed and I called the dealer asking about my car. The service writer stated the radio was doing the same crap and he thinks they got a faulty amp. This was last Tuesday. Today, I called to see what was happening. The service writer told me the amp was faulty and they had to order another unit....and that they were going to put my car back together again so I drop off the loaner......meanwhile, the amp gets delivered.................Haven't picked my car up yet, but this service sucks big time. They are more worried about their loaner and getting my car fixed. A nice nasty letter to Lexus is coming...........
If you are under warranty, go to a dealership that needs the warranty money. It all pays the same to them. You have a bad dealership, and this is the first "bad Lexus Dealership" I've ever heard of.
Good Luck my friend.
#10
Well Doubleg, to be fair to the dealer, it wasn't their fault they were sent a faulty amp. And I do understand they wanting the loaner back since its a 10 day wait for a new amp. However, it would be a nice gesture on their part to do a free oil and filter change (or some similar credit) for your trouble of going back and forth.
Maybe you could drop a little hint to them............
Maybe you could drop a little hint to them............
#11
Well Doubleg, to be fair to the dealer, it wasn't their fault they were sent a faulty amp. And I do understand they wanting the loaner back since its a 10 day wait for a new amp. However, it would be a nice gesture on their part to do a free oil and filter change (or some similar credit) for your trouble of going back and forth.
Maybe you could drop a little hint to them............
Maybe you could drop a little hint to them............
Just saying..............
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What has me a little upset is that I had to make the contact. I was the one to call them for the update instead of them calling me. I agree that they should have done something to get the amp here sooner. We can shipp anything around the world in no time......that's why we have planes and expedite, overnight shipping. It will cost them but charge the vendor that made the faulty amp.
#13
What has me a little upset is that I had to make the contact. I was the one to call them for the update instead of them calling me. I agree that they should have done something to get the amp here sooner. We can shipp anything around the world in no time......that's why we have planes and expedite, overnight shipping. It will cost them but charge the vendor that made the faulty amp.
#15
Give it some thought and good luck. A letter to the GM of your dealership might get you a free oil/filter change or something.
I don't know what else to say.