FINALLY our 2 gen IS dash and door panels will be replaced!!!!
#1
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FINALLY our 2 gen IS dash and door panels will be replaced for FREE
Lexus will be sending out letters to owners with details. I don't think it will matter how many miles are on your IS250/350 or if you are the original owner of the vehicle.
I have been battling Lexus about my interior since 2008!
South Florida local station that helped blow this story up
ABC News
As per member Offspring who spoke to Lexus corporate: "If you already paid they require proof of ownership and a copy of the work done. If you had yours done at a Lexus dealership, a print out of the service history from the Lexus website will suffice. They will reimburse you.
As for the door panels, she said if you want to get it done now, you can pay out of pocket and will be reimbursed OR you can wait till may 2015 which when parts will be available in enough quantity to start replacing those effected."
These are the vehicles that will be covered with the warranty extension:
Toyota
4Runner 2003-2005
Avalon 2005-2010
Camry/HV 2007-2011
Sienna 2004-2010
Solara 2004-2008
Lexus
ES 350 2007-2008
GX 470 2003-2008
IS 250/350 2006-2008
LS 460 2007
RX 330 2004-2006
RX 350 2007-2009
RX 400h 2005-2008s
I have been battling Lexus about my interior since 2008!
South Florida local station that helped blow this story up
ABC News
As per member Offspring who spoke to Lexus corporate: "If you already paid they require proof of ownership and a copy of the work done. If you had yours done at a Lexus dealership, a print out of the service history from the Lexus website will suffice. They will reimburse you.
As for the door panels, she said if you want to get it done now, you can pay out of pocket and will be reimbursed OR you can wait till may 2015 which when parts will be available in enough quantity to start replacing those effected."
These are the vehicles that will be covered with the warranty extension:
Toyota
4Runner 2003-2005
Avalon 2005-2010
Camry/HV 2007-2011
Sienna 2004-2010
Solara 2004-2008
Lexus
ES 350 2007-2008
GX 470 2003-2008
IS 250/350 2006-2008
LS 460 2007
RX 330 2004-2006
RX 350 2007-2009
RX 400h 2005-2008s
Last edited by WhatYaGot; 12-19-14 at 05:58 PM.
#3
They need to fix my LCD!!!! AND speedometer and tachometer lights are both burnt out!!! Is that not a safety issue??! Nice to know they're taking action on something though...
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#10
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Wait. So does that mean even if you have an expired warranty, they are extending a warranty to fix this problem? Or is this extension only good if you have a current valid warranty?
I have an 2006 is250 tht is long expired for the regular warranty and my dash and door panels are cracking and melting.
Any true statements coming from Lexus corp about this? If this all goes down, I guess I gotta stop talking **** about my Lexus and keep the car
I have an 2006 is250 tht is long expired for the regular warranty and my dash and door panels are cracking and melting.
Any true statements coming from Lexus corp about this? If this all goes down, I guess I gotta stop talking **** about my Lexus and keep the car
Last edited by whitecel; 12-19-14 at 12:26 AM.
#11
Wait. So does that mean even if you have an expired warranty, they are extending a warranty to fix this problem? Or is this extension only good if you have a current valid warranty?
I have an 2006 is250 tht is long expired for the regular warranty and my dash and door panels are cracking and melting.
Any true statements coming from Lexus corp about this? If this all goes down, I guess I gotta stop talking **** about my Lexus and keep the car
I have an 2006 is250 tht is long expired for the regular warranty and my dash and door panels are cracking and melting.
Any true statements coming from Lexus corp about this? If this all goes down, I guess I gotta stop talking **** about my Lexus and keep the car
If they are really doing it
#15
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just spoke to corporate. If you already paid they require proof of ownership and a copy of the work done. Since i had mine done at a lexus dealership, a print out of the service history from the lexus website will suffice. They will reimburse me.
As for the door panels, she said if you want to get it done now, you can pay out of pocket and will be reimbursed OR you can wait till may 2015 which when parts will be available in enough quantity to start replacing those effected.
Hope this helps !
As for the door panels, she said if you want to get it done now, you can pay out of pocket and will be reimbursed OR you can wait till may 2015 which when parts will be available in enough quantity to start replacing those effected.
Hope this helps !