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I replaced mine after jm lexus wanted to charge me 16k to replace wiring harnes and all types of other **** that had nothing to do with the touchscreen. (they lost my business after that)
I ended up doing it myself with a ebay touchscreen. I tried the digitizer pen fix but that didnty work. So I replaced the entire screen. Still works now, but the colors bleed. Not appealing to the eyes, but it works.
Im now in the process of adding a kenwood touch screen in place of the cd changer.
should be simple if u taken your dash out before. this only happens to cars that are parked outside in very cold temps and very hot temps. no way around it besides replacing the digitizer or using the circuit pen.