Navigation screen frozen (touch screen not working)
#34
Lexus Champion
iTrader: (2)
For those that are out of warranty, print out every post from ISF's whose navs have failed. There are a ton of people including myself who got it replaced even out of warranty as a goodwill repair. IMO this should be a TSB, the navs are faulty from the factory. I was also lucky enough to get a free oil chg (I needed one) because they took over 2 months to honor my claim. Worst they could say is no, but keep escalating it to Corporate and you should get a replacement.
#35
For those that are out of warranty, print out every post from ISF's whose navs have failed. There are a ton of people including myself who got it replaced even out of warranty as a goodwill repair. IMO this should be a TSB, the navs are faulty from the factory. I was also lucky enough to get a free oil chg (I needed one) because they took over 2 months to honor my claim. Worst they could say is no, but keep escalating it to Corporate and you should get a replacement.
#36
Lead Lap
iTrader: (13)
The problem is that later down the road if the screen craps out again and they don't honor it again what do you do. well now we have options to get it fix instead of replacing the whole unit through the dealer. hopefully corporate does something before the replacement craps out.
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