IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Recall GLM - Rear Arch Corrosion

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Old 03-07-17, 12:06 PM
  #46  
doodlebug
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Originally Posted by PatrixUSA
So Lexus is NOT remedying the "improper sealer application" to prevent future issues? They are just leaving as is if there is not damage present? This concerns me, as it does not sound like they are fixing the improper sealer application, only assessing if there is damage caused by the improper sealer application and addressing that if needed. Makes no sense, if there is improper sealer application, why would they not make the sealer application proper to PREVENT any issues? Am I understanding this right?
My SA actually said that mine was sealed properly. So it sounds like if you received a letter there is a possibility that it wasn't sealed properly, or perhaps not enough sealant was applied during the build. They will do an inspection to ensure that it is properly sealed, and if not, perform the remedy procedure. That's my take-away.
Old 03-07-17, 01:09 PM
  #47  
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Originally Posted by PatrixUSA
That would make sense if that's the case. Hope so. Your "no damage = no remedy needed" made me think since they didn't find damage there was no need to address, but if they found yours to be sealed properly, then that makes sense no work was needed.

I haven't received the letter but when checked online my VIN comes back with the notice.
Good point. I made a slight addition to the post you reference. Sorry for the unnecessary confusion.
Old 03-07-17, 02:11 PM
  #48  
kneemahp
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Went in last Saturday. Dealer said it was a little dirty and that they "cleaned" it up and applied the fix. No tank of gas for me either.
Old 03-21-17, 03:38 AM
  #49  
evident
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had mine done yesterday. I noticed that the offending area always had dirt and rock build up when i was detailing my car. They seemed to have cleaned it up and applied some material to it. They topped off my gas, and was very curious to why I didnt want my car washed even though it's nasty looking right now.
Old 03-21-17, 09:51 AM
  #50  
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Got mine done yesterday. No free gas, enjoyed the loaner car for the day, 2017 ES350.
Old 03-21-17, 06:28 PM
  #51  
SilvrBulet
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Originally Posted by PatrixUSA
As previously noted, this is not a TSB, this is a Limited Service Campaign. Input your VIN into the link doodlebug supplied to see if your vehicle is included in the service campaign:
http://www.toyota.com/recall

I've included a pic of the service campaign details for reference if your vehicle is included. Drive happy.
For the Canadian guys. https://www.lexus.ca/lexus/en/secure/owners/campaigns

I didn't see anything for my 2IS 250 or 3IS 350 at all as expected.
Old 03-21-17, 07:36 PM
  #52  
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Originally Posted by SilvrBulet
For the Canadian guys. https://www.lexus.ca/lexus/en/secure/owners/campaigns

I didn't see anything for my 2IS 250 or 3IS 350 at all as expected.
NOthing for our Canadian Lexus i think, my VIN came up with no outstanding recall for this vehicle !
Old 04-03-17, 02:20 PM
  #53  
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I got mine serviced and the sealant installed, was told there's a tube they seal with sealant that cost $800 a can, I haven't look to close to see were it is, no gas but I have two more free oil changes with the CPO...
Old 04-03-17, 06:48 PM
  #54  
JayC708
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Had mine serviced last week and they had to seal it. Enjoyed my loaner GS but couldn't wait to get my IS back. Also got a free tank of gas
Old 04-03-17, 07:22 PM
  #55  
Jman0711
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I had mine service last week as well, for the corrosion and for the Headlight TSB (14' IS350, just got her a month ago). They didn't have to do anything to mine either for the corrosion, which has been driven in the Northeast from birth. Dealer letter just says "Body sealant inspection and no further action required."

Did get new headlights though, so that was nice, and got to drive a 17' IS300 for a day. (Happy i picked my IS350)
Old 04-04-17, 01:20 PM
  #56  
vangl76
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Took mine in they said looked fine nothing needed to be done...got free gas tank top off.
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