nslac

I picked up my 2015 F Sport about 3 days ago and 1 of my mates noticed the gap around the left hand side headlight is uneven. You can even see the left hand guard lip (photos attached).

Now every time I look at the front of the car, that's the first thing I see .

Anyway so I spoke to the dealership today and forwarded them the same photos. They reckon they checked about couple of F Sports in stock and they all had similar uneven gap around the headlight.

Dealership admitted they never picked up on it previously so they have asked me to come in to see if they can do something with the alignment.

Has anyone in the forum experienced similar issue ?

Jlin89

That looks like crappy quality control, since lexus prides itself in quality, it leads me to think that the car was probably damaged during transport and repaired before they sold it to you.

Either way, i don't notice the gap on mine.

The dealership should take care of it for you.

A2BLexus

Mine doesn't have that.

AndyL

I can understand some misalignment for the trunk lid, the hood and maybe the taillights do happen. I had those slight misalignments for my previous 2IS. Yes, they were quite subtle and a causal looker would not be able to see them.

But for the headlights in case, they are easily identified from the factory from any lighting. So this is most likely something happened to the car during the transport. Or indeed very poor quality control which I hope it is not the case..

Booster

answers like this are always so annoying.

dude spends $40+K on a Lexus F Sport and notices a glaring fitment issue and you say that's just the way it is.. don't worry about it.

JDR76

I just went out and checked mine and I have no such gaps. Both sides are consistent.

nslac

I've had a few Euro and Jap cars and this has never happened before.

I need to go to the dealer in about 2 hrs but I am be extremely pissed off if they tell me nothing can be done.

Fully optioned 350 F Sport is priced at $87K AUD ($67 USD) but I managed to get mine for $75k ($57k USD). In either case, I don't think this type of issue should happened with any brand new car no matter what price you paid for it

nslac

I just hoping this is simply a QC issue.

I will be very pissed off if the dealership has supplied a repaired car to me for $75k ($57k USD)

nslac

Just thought I would post a follow up.....

Anyway went to the dealership, they tried adjusting the headlight but I don't think it made any difference. The gap was improved by 0.3 - 0.5mm at best.

They showed me other F Sports and non-F Sport models, some had worse gaps then mine.

They told me the problem can definitely be rectified however the front bumper has to be removed for the headlight to be adjusted. They weren't too keen to open up a car that was less then a week old (including myself).

I told them I will sit on it and if it still bothers me, I will book it in to get fixed when the 12 month service is due.

They also told me that any Lexus that gets damaged during shipping (including Ferrari & Maserati) comes to them for repair so they assured me that my car has never come in. They also checked all the bolts on the fenders and headlight to check if it was ever opened and it wasn't.

So I guess this problem simply comes down to Lexus QC.

NVMarkus

iTrader: (2)

I have seen this on another's car, and it was simply one of the pop off bolts(plastic) was broken or not clipped correctly. Lexus here fixed it in a matter of a few days