Dent on a new IS
08-04-11, 02:43 PM
#1
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Dent on a new IS
I purchased my IS 250 AWD 4 days go, and after I took it home, I noticed a dent on the roof. It's the size of a nickel, and very noticeable if you're looking straight at it. I didn't see this because I was so tired when I picked it up...spent about 6 hours at the dealership doing paperwork for it and my trade.
I called the salesman the next day and he said he would fix it for me....and it was fixed today. However, when light shines on the roof, I can still see a small visible paint smudge on the spot where the dent was.
Should I just live with this imperfection, or should I be more aggressive? I bought a new car so I expected it to be perfect....sigh.
I called the salesman the next day and he said he would fix it for me....and it was fixed today. However, when light shines on the roof, I can still see a small visible paint smudge on the spot where the dent was.
Should I just live with this imperfection, or should I be more aggressive? I bought a new car so I expected it to be perfect....sigh.
08-04-11, 03:06 PM
#4
If it's a brand new car, it should be new and perfect. Talk to the dealer again about this. I bought mine used and have a small dent next to the shark fin. I live it and my friend got his roof nailed with dents after a hail storm. He got a $2500 check in mail from insurance but is using it for college tuition and dealing with the dents lol.
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08-04-11, 04:52 PM
#10
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I can be a true a** when I want things done right. I mean, if I paid money for it I want it perfect. If you approach them in a "non-rude" way they will as the other guy said "wipe their butts with you". Go in aggressive, you want things done right!
08-04-11, 06:34 PM
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I'm going to let this sit through the night and see how it'll look in the morning. A friend of mine says that it might go away later since it is just done. And after all the paperworks and stuff, it really is a pain in the *** to trade for a new car again...though I would like a ML system on it lol. The salesman told me that the IS didn't come with one so I was partly disappointed, but I found out later on the Lexus site...urgg
08-04-11, 07:00 PM
#12
I'm going to let this sit through the night and see how it'll look in the morning. A friend of mine says that it might go away later since it is just done. And after all the paperworks and stuff, it really is a pain in the *** to trade for a new car again...though I would like a ML system on it lol. The salesman told me that the IS didn't come with one so I was partly disappointed, but I found out later on the Lexus site...urgg
08-04-11, 09:36 PM
#15
I'm going to let this sit through the night and see how it'll look in the morning. A friend of mine says that it might go away later since it is just done. And after all the paperworks and stuff, it really is a pain in the *** to trade for a new car again...though I would like a ML system on it lol. The salesman told me that the IS didn't come with one so I was partly disappointed, but I found out later on the Lexus site...urgg