codejd

All I can remember is when I referred to it as black (like my seats) they kept referring to it as gray.

As to your second question, I guess I got lucky in that one day after exhibiting problems they did not consider to be sticky melting dash (see earlier posts in thread) I came out to my car to find the condition had worsened, so I drove directly there beginning the entire complaint process again to which they finally agreed. Of course I will say there was a time limit on this warranty enhancement (which I barely got in under) that I know is over now so it may prove more difficult for you but I would not give up!

catfish47

I have a 2007 es350 with the same sticky melting dash problem. I bought it used in 2010 from a Lexus dealer. It only has 86,000 miles on it, but has been constantly in the sun in Mississippi. It has gotten worse in the past year. Not worth replacing dash at this stage of the game.

LexusES350girl

I have a 2009 ES350 and I am the original owner. My dashboard is also very sticky, shiny and melting from sitting in the sun. The shiny dashboard poses a safety hazard since there is glare from the shiny dash that bounces off the windshield. I contacted Lexus Corporate about a possible recall and they said that they had a voluntary Customer Support Program ZLZ in 2018 where owners were supposedly sent letters about it and could get their dash replaced for free from 2018-2021 but that the program expired in 2021 and there is no plan to extend the expiration date for that program. I never got such a letter notification and neither did my friend who also owns an ES350 Lexus and has a sticky dash. The service advisor at my dealership said the dashboard could be replaced but it would cost me $2,572. I think this is a manufacturer defect and should be a recall item and replaced free of charge, but unfortunately Lexus Corporate isn't taking responsibility for it and all we can do is pay no less than $2,500 to the dealer to get it fixed or put a dash cover over it so that you can't see any dust, lint, or flies that will stick to the dashboard just like fly paper.

ESh

What is the price for a new one minus labor?

tolian21

15 year old car and pay $2500 for a dash? No way, just put a dash mat cover and move on

LexusES350girl

I don't know the price breakdown of just the part. I just remember the total price that the service advisor quoted me. I am not planning to pay the dealer to get that done. I was hoping Lexus Corporate would decide to extend the period of their voluntary program and replace it for free like they did for others with that issue between 2017 and 2021. I plan to just get ome of those ugly carpet mats for the dashboard since I am tired of having everything stick to it and not ready to get a new car yet. It barely has 115k miles on it and runs great!

ESh

What about this?

https://www.ebay.com/itm/27372568678...mis&media=COPY