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Timing on a custom order

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Old 12-11-13, 09:47 PM   #1
brittmayo
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Default Timing on a custom order

For those who have custom ordered a Lexus, how long did it take for you to get a production, ship, and/or arrival date from the time you ordered it?

Thanks.
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Old 12-12-13, 06:07 AM   #2
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Quote:
Originally Posted by brittmayo View Post
For those who have custom ordered a Lexus, how long did it take for you to get a production, ship, and/or arrival date from the time you ordered it?

Thanks.
I ordered my ES300h in the beginning of September 2012 and picked it up January 8, 2013
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Old 12-12-13, 08:26 AM   #3
Dave Mac
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My ES350 took 66 days from order to delivery. I'm not sure this is a typical time though so you probably should not expect it that fast.

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Old 12-12-13, 10:27 AM   #4
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Quote:
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I ordered my ES300h in the beginning of September 2012 and picked it up January 8, 2013
I Ordered my 2014 ES 300h, in the third week of August, 2013. I placed a small deposit down, with my Build Order. I took delivery on this past October 30th. I have every option Lexus makes, for the ES, except 'Remote Engine Start', and, yes Mike 728, even with a first 'Build Sheet', from the dealer & Lexus, NO Panoramic Roof. Nebula Gray w/ Parchment Leather, Ultra Luxury Package. Not real crazy about the 'Bridgestone EL 400 Tires, but those can be changed.
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Old 12-12-13, 10:36 AM   #5
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When I inquired, the dealer told me it usually takes 90-120 days.
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Old 12-12-13, 02:08 PM   #6
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Quote:
Originally Posted by jollick View Post
I ordered my ES300h in the beginning of September 2012 and picked it up January 8, 2013
Thanks. Did you get any feedback from the dealer along the way (e.g., it is scheduled for production on ____, will ship on _____) or was it just "it's here!"?
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Old 12-12-13, 02:11 PM   #7
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Quote:
Originally Posted by CodemanGS View Post
I Ordered my 2014 ES 300h, in the third week of August, 2013. I placed a small deposit down, with my Build Order. I took delivery on this past October 30th. I have every option Lexus makes, for the ES, except 'Remote Engine Start', and, yes Mike 728, even with a first 'Build Sheet', from the dealer & Lexus, NO Panoramic Roof. Nebula Gray w/ Parchment Leather, Ultra Luxury Package. Not real crazy about the 'Bridgestone EL 400 Tires, but those can be changed.
Sounds like we were very much in sync. I went with the Light Gray interior and RES+, but otherwise ordered the same car that you did.
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Old 12-12-13, 05:50 PM   #8
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I was told 4 months, so I passed.
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Old 12-12-13, 06:01 PM   #9
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Quote:
Originally Posted by brittmayo View Post
Thanks. Did you get any feedback from the dealer along the way (e.g., it is scheduled for production on ____, will ship on _____) or was it just "it's here!"?
I kept in touch with my salesman, via email and phone, and got a copy of the build sheet, ship date, and the cargo ship it was on. I also tracked the ship when it left Japan right to when it arrived at the port in Jacksonville in Florida. I used http://www.marinetraffic.com/ to track London Highway, the ship that transported my car.
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Old 12-12-13, 10:36 PM   #10
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Quote:
Originally Posted by jollick View Post
I kept in touch with my salesman, via email and phone, and got a copy of the build sheet, ship date, and the cargo ship it was on. I also tracked the ship when it left Japan right to when it arrived at the port in Jacksonville in Florida. I used http://www.marinetraffic.com/ to track London Highway, the ship that transported my car.
Thanks. How long did it take to get the build sheet?
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Old 12-13-13, 09:25 AM   #11
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Quote:
Originally Posted by brittmayo View Post
Thanks. How long did it take to get the build sheet?
I found my old post, here is the timeline:

Custom Ordered September 22, 2012
Got the build sheet November 13, 2012
Left Japan December 12, 2012
At Jacksonville, FL Port December 28, 2012
Arrived at my dealer on January 7, 2013
Picked up January 8, 2013
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Old 12-13-13, 10:41 AM   #12
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We ordered our ES350 on December 17th 2012 and it arrived on February 1st. I recall seeing a production some where on the car of Dec 12th
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