My SC300 Shipping Experience...FYI
Guys, I feel that I have to share some information to everyone just in case to prevent what has happened to me, though it is slightly off-topic for which I apologize so if you do not want this info, don't continue to read. Thanks =).
I am in the process of having my 1997 SC300 shipped to me (I work 80 hours a week hard to find time to leave work) that I purchased from a licensed and registered BBB business. I got told I could find shipping or they could do it, and it would cost me extra than to ship the car. So I said, sure, no problem I'll arrange shipping... oops.
I went with Stateway Auto Transporting after a few reviews I read and the price was competitive at 700 bucks, 150 deposit when it gets picked up... the rest in cash/money order on delivery. On their website it says Standard rate, 1-7 business days for pickup... another 1-7 business days for delivery... Then there is a 200 dollar fee to expedite it if you choose for 1-3 day pickup. Seemed, again, reasonable. So I placed the order on the 23rd of May for standard delivery readily available for that day. After the 7th business day I had heard nothing on the pickup (In Florida) so I calmly called, and got a voicemail back the next day saying they are "Working on dispatching a driver for pickup". I then read a few scary reviews online which concerned me because it was very similar to my situation, then sent an Email to customer service asking if this was a bait and switch for delivery estimates/time frame and why nothing has happened, etc, to get their attention and hopefully find out answers. I call got another voicemail this time explaining that it is "Congested" in Florida and that it should be "Smooth Sailing" from here on out that there's no cause for concern and by the end of the week my vehicle will be out after getting picked up to make sure it's expedited for me. (This was on Monday)
Friday rolled around... heard nothing... read more reviews about people waiting a month to 3 months, which I had already gone 2 weeks now without it being picked up. (luckily I lost no money) I said, F@#$ It I am going with American Auto Transport who has been hounding me. I called them that Friday, cancelled with Stateway Auto, and spoke to a guy over the phone, I wont disclose a name out of respect, and told him how I have been dicked around, etc., the whole story. He was like well It is congested down there, but they "Misquoted" my pickup that he can do it for 800. I said fine I understand as I deal with truckers at work and constant setbacks with warehouse deliveries, but I asked him, after he mentioned the "Expedited" rate of 950, what that really meant. Quote, "I will have your vehicle picked up by no later than Saturday Afternoon and will get it taken care of." I was like ok, crossing fingers here. Well, here is Monday now, still waiting, left a voicemail Saturday evening on his personal cell phone, and it's getting to the point to where I am going to spend my own cash on saturday, 450 for rent a car, 200 for gas (One thousand miles I have to drive one way) 140 for hotel after a 13 hour drive one way, hit the hotel, drop the rentacar off in the morning, take a cab to where my car is, pick the car up, get the back tire fixed real fast (slow air leak) and get a courtesy check on it while I am there jsut in case, spend another 200 or so in gas to get back, hopefully don't get pulled over by a cop on the interstate because it isn't registered or has plates till I get it back home in TN... which costs $1300.00 btw...33% of the purchase price... sucks huh. lol All in all, after the drive back... I am looking at about 1300 dollars maybe 1400.
Moral of the story, F#$% Shipping Companies, Get the car yourself as best as you can even though you will be spending a lot more. This is so frustrating I cannot explain it in words. Avoid shipping companies at all costs. For those of you who have had great experiences, I am happy for you but somehow I attracted a bad experience on this one...
The only good thing out of this... it is going to make me love the **** out of this car more than ever when I finally get to drive it...
Total days spent = 18
Status = Car not picked up
Last edited by HyadMusic; 06-09-14 at 10:44 AM.