Originally Posted by rayaans
To be perfectly frank, I dont think you can hold them accountable for anything, the main reasons being:
1) How are you going to prove that THEY put the swirls on your car?
2) How are you going to prove that the car had no swirls on it before hand?
3) How are you going to prove that YOU didnt put the swirls on the car?
It depends on the person if you take care of your car a maybe detail a lot. Trust me you will see new swirls and you will know where they came from. I write on a piece of paper and tell the service advisor no wash.