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2 BRAND NEW struts DEFECTIVE?!? LEXUS TECHS PLEASE CHIME IN!

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Old 06-24-11, 04:57 PM
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DMPesso
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Default 2 BRAND NEW struts DEFECTIVE?!? LEXUS TECHS PLEASE CHIME IN!

I need some opinions here. I ordered 4 new struts for my 99 GS3. After installing them the front passenger strut failed within a few days, the oil leaked out and it was making a horrible rattling noise. Now after i got that one replaced under warranty, two weeks later the REAR passenger side failed now. So this means both struts failed on the passenger side. Im starting to think the mechanic could have done something wrong but im not sure, what are the odds of 2 brand new OEM from the dealer struts failed like this on the SAME side. If anyone has any opinions on what could have happened please let me know, I appreciate it, thanks CL!
Old 06-25-11, 10:10 AM
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BrianLex
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Sometimes new struts come defective.
Old 06-26-11, 04:54 PM
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DMPesso
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any other opinions? can something a mechanic does cause the struts to fail prematurely. Or is it something with the passenger side because its very odd they both fail on the same side like that
Old 06-26-11, 06:30 PM
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sakataj
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Originally Posted by BrianLex
Sometimes new struts come defective.
the odds of 2 are unfathomable

u sure they were new OP?
Old 06-26-11, 06:42 PM
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DMPesso
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Well I bought them from oemlexusparts.com which is a lexus dealer out in colorado. I doubt they would sell me used parts and they definitely appeared to be brand new or my mechanic would have said something. I'm jus trying to figure out if its possible that the mechanic did something wrong or that I just have the worst luck ever and got 2 brand new struts that were defective
Old 06-26-11, 06:45 PM
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DMPesso
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Because the first one was defective within 24 hours but the rear strut became defective over 2 weeks after installing it
Old 06-26-11, 09:45 PM
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GS4_Fiend
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what brand were they? do check out your right side suspension first. If it's proper than the shocks are defective.
Old 06-26-11, 10:11 PM
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DMPesso
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they are OEM purchased from the dealer but it says "KYB Toyota" so I guess KYB made them for Toyota. I know the shock is defective the suspension was checked many times. and from what I know there is nothing that can cause both the front and rear passenger struts to blow except them being defective or hitting a bad hole correct?
Old 06-26-11, 11:51 PM
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DRELOC
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Maybe your mechanic turned the piston rod while holding the lock nut to tighten instead of the other way around and caused the gasket to leak from the inside therefore a blown shocks
Old 06-27-11, 12:09 AM
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DMPesso
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is there any way to break that down to someone who has no idea what your saying, because i watched him do it so I want to remember if I saw him doing this
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