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Old Aug 13, 2009 | 06:23 PM
  #16  
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wow sorry to hear guys. thanks again luxurymods for droping the low&wide shirt off at my house. and for he button.
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Old Aug 13, 2009 | 07:29 PM
  #17  
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Got my letter today regarding this problem so far no problems but should i think about changing the card # that i used for the purchase just to be safe ?
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Old Aug 13, 2009 | 07:41 PM
  #18  
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Originally Posted by 600rr05
Got my letter today regarding this problem so far no problems but should i think about changing the card # that i used for the purchase just to be safe ?
It's up to you. But here is my opinion as to what you can do. I'm sure you closely monitor your account online. All reputable credit card companies do not hold you liable for any fraudulent charges if you notify them when it happens.

This is not as bad as it sounds. Although the compromise was months ago, if you haven't noticed anything yet, I doubt anything will happen. But, I understand it's the fact that you know something happened which makes you nervous. Changing your card # is the surefire way to fix the issue and all companies will gladly do it for you free of charge.

Again, we're truly sorry for all of our customers who have received this letter. But please do take advantage of the free year of credit monitoring service!
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Old Aug 13, 2009 | 07:47 PM
  #19  
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^^^ Thanks i will change my card # and sign up for free service i mean its free so why not....
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Old Aug 13, 2009 | 08:07 PM
  #20  
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Originally Posted by LuxuryMods
It's up to you. But here is my opinion as to what you can do. I'm sure you closely monitor your account online. All reputable credit card companies do not hold you liable for any fraudulent charges if you notify them when it happens.

This is not as bad as it sounds. Although the compromise was months ago, if you haven't noticed anything yet, I doubt anything will happen. But, I understand it's the fact that you know something happened which makes you nervous. Changing your card # is the surefire way to fix the issue and all companies will gladly do it for you free of charge.

Again, we're truly sorry for all of our customers who have received this letter. But please do take advantage of the free year of credit monitoring service!
Thanks LexuryMods for all the responses on this matter. You've been very helpful and responsive to our concerns. I would buy from you again and again buddy.
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Old Aug 13, 2009 | 08:28 PM
  #21  
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I am a Systems Admin/Security Analyst and this is just another incident of a website that does e-commerce that was compromised. For those who participated in the group buy a few months ago, let us not pin the blame solely on LuxuryMods. LM uses another company to handle their website and e-commerce. From what I gathered both here on CL and on several other websites, I would direct my frustrations towards Network Solutions which is the website hosting company that LM uses. This may have been a hack from the outside or this could have been done from an employee working inside for Network Solutions. We just don't know yet. Regardless, this was a criminal act which should have been reported MUCH earlier to the companies that Network Solutions provides for including LM. I'm hoping that LM is being truthful when they say that they were recently notified as well. With that being said, LM should have at least notified all of their customers FIRST of the data breach. The folks here did not do business with Network Solutions, they did business with LM so word of this breach should have come from LM.


I totally disagree with the comment said by LM about it being "not so bad". You do not know that for a fact nor how many people's identities may have been compromised. In the minutes after customer private data is breached, it is quickly sold & traded on the internet. I know if I were part of that group buy, I would be contacting the Network Solutions. I say this from experience. Someone at a old job of mine used my SSN to open an account and write bad checks. I never knew about it until I tried to open a new account at another bank. I really, really hope that all of you who went on the LM website to have your orders processed don't have any issues with your personal identities.Good luck to all involved.
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Old Aug 14, 2009 | 07:31 AM
  #22  
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yea i got the mail yesterday and was pretty surprised. i signed up for the free credit monitoring and so far im in the clear. ill stay with my card for now but monitor closely.
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Old Aug 14, 2009 | 11:08 AM
  #23  
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Originally Posted by LuxuryMods
This is not as bad as you think it is. However, out of caution, they are offering 1 free year of credit monitoring.

Please read:
http://www.careandprotect.com/customer-info/index.html
i dont recall them offering me this year

Originally Posted by SCboy
Hmm I signed up for the thing, but it wants me to fax in my identification. Are all those steps necessary? What happens if I don't do anything
i wasnt asked to fax in anything, i just called the #'s on there

Originally Posted by LuxuryMods
You don't to sign up for credit protection. This email was merely a letter informing everyone that their servers were compromised. That does not necessarily mean that anything will happen to your data.

The free credit monitoring is there if you feel you need it.
you should take it....even if you dont need it. gotta check my letter again

Originally Posted by 600rr05
Got my letter today regarding this problem so far no problems but should i think about changing the card # that i used for the purchase just to be safe ?
i changed all my cards....im a paranoid OCD lol

Originally Posted by 600rr05
^^^ Thanks i will change my card # and sign up for free service i mean its free so why not....
true, true

Originally Posted by Trav7414
Thanks LexuryMods for all the responses on this matter. You've been very helpful and responsive to our concerns. I would buy from you again and again buddy.
...............semi helpful. dont forget they are 98% of the reason for the problem as it was THEIR C.C. server

Originally Posted by MrG4Life
I am a Systems Admin/Security Analyst and this is just another incident of a website that does e-commerce that was compromised. For those who participated in the group buy a few months ago, let us not pin the blame solely on LuxuryMods. LM uses another company to handle their website and e-commerce. From what I gathered both here on CL and on several other websites, I would direct my frustrations towards Network Solutions which is the website hosting company that LM uses. This may have been a hack from the outside or this could have been done from an employee working inside for Network Solutions. We just don't know yet. Regardless, this was a criminal act which should have been reported MUCH earlier to the companies that Network Solutions provides for including LM. I'm hoping that LM is being truthful when they say that they were recently notified as well. With that being said, LM should have at least notified all of their customers FIRST of the data breach. The folks here did not do business with Network Solutions, they did business with LM so word of this breach should have come from LM.


I totally disagree with the comment said by LM about it being "not so bad". You do not know that for a fact nor how many people's identities may have been compromised. In the minutes after customer private data is breached, it is quickly sold & traded on the internet. I know if I were part of that group buy, I would be contacting the Network Solutions. I say this from experience. Someone at a old job of mine used my SSN to open an account and write bad checks. I never knew about it until I tried to open a new account at another bank. I really, really hope that all of you who went on the LM website to have your orders processed don't have any issues with your personal identities.Good luck to all involved.
EXACTLY WHY IM A LITTLE PISSED. i feel LM dropped the ball big time even if it was the 3-4 days they claiming which i still dont believe

Originally Posted by LiCelsior
yea i got the mail yesterday and was pretty surprised. i signed up for the free credit monitoring and so far im in the clear. ill stay with my card for now but monitor closely.
as far as you know your in the clear
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Old Aug 17, 2009 | 11:46 AM
  #24  
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love the section they moved this too...just sweep it under the rug :P
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Old Aug 17, 2009 | 11:56 AM
  #25  
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Originally Posted by sakataj
love the section they moved this too...just sweep it under the rug :P
This post is about a forum vendor question and this is where all those posts go. You made the post in the 2GS forum and there is certainly no 2nd gen GS content here
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Old Aug 17, 2009 | 12:46 PM
  #26  
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Originally Posted by DaveGS4
This post is about a forum vendor question and this is where all those posts go. You made the post in the 2GS forum and there is certainly no 2nd gen GS content here
dang dave i was just kidding. all good. i just made the post to inform my brethren which the OP of the group buy failed to do
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